Lean Human Capital by HealthcareSource Announces 2017 Elite Honor Roll

Annual awards program publicly recognizes healthcare talent acquisition teams performing at an ‘elite’ level and celebrates success of the organization’s recruitment function

Woburn, MA – September 28, 2017 HealthcareSource®, the leading provider of talent management solutions for the healthcare industry, today announced that Lean Human Capital has selected the winners of its 2017 Elite Honor Roll.

This is the seventh year Lean Human Capital by HealthcareSourceSM has recognized excellence in healthcare recruitment. All winners have been selected based on quantifiable evidence that they perform within the top 10 percent of healthcare recruitment teams across the U.S.

In addition to The Elite Honor Roll Awards for Recruitment Organizations and The Raving Fan Award – Hiring Manager Experience, Lean Human Capital has added two additional Elite Honor Roll Awards this year: The Elite Honor Roll Awards for Recruiters and The Raving Fan Award – Candidate Experience.

Talent acquisition and recruitment teams at the following healthcare organizations have been named to The Elite Honor Roll Awards:

2017 Elite Honor Roll:

  • Mercy Health, a member of Trinity Health – West Michigan
  • Providence Health & Services – Renton, Washington
  • SCL Health – Denver, Colorado

2017 Elite Honor Roll Honorable Mentions:

  • Advocate Health Care – Downers Grove, Illinois
  • Florida Hospital, a member of Adventist Health System – Orlando, Florida
  • Vanderbilt University Medical Center – Nashville, Tennessee

Lean Human Capital evaluates and selects the Elite Honor Roll Organization winners based on the following criteria:

  • Overall performance in the Lean Human Capital 25 Key Recruitment Metrics Performance Index, a combination of key metrics from five critical performance dimensions: Responsiveness, Process Efficiency, Productivity, Cost, and Quality of Hire
  • Overall performance in Lean Human Capital’s validated Voice-of-the-Customer assessments (Hiring Manager, New Hire, and Non-Hired Applicant)
  • Ability to create and use a scorecard to manage their business and build a culture using data and facts
  • Demonstration of a strong commitment to continuous improvement and lifelong learning
  • Implementation of innovative solutions to improve key metrics and drive cost savings for their organizations

In addition, Lean Human Capital recognized the following healthcare recruitment teams with Raving Fan Awards for excellence in talent acquisition based on validated hiring manager and candidate Voice-of-the-Customer assessments. The 2017 winners are:

Raving Fan Award – Hiring Manager

  • Avera Health – Sioux Falls, South Dakota
  • Genesis Health System – Davenport, Iowa
  • Providence Health & Services – Renton, Washington
  • SCL Health – Denver, Colorado

Raving Fan Award – Candidate Experience

  • Adventist Health System’s Central Florida Division - North Region – Altamonte Springs, Florida
  • Lakeland Health – St. Joseph, Michigan
  • Providence Health & Services – Renton, Washington
  • SSM Health – St. Louis, Missouri

Lean Human Capital Raving Fan Award winners are selected based on the following criteria:

  • Overall score in top 10th percentile across all survey dimensions: Understanding, Communication, Care, Satisfaction, Quality of Hire
  • Sustained improvement in performance during the past 12 months
  • Demonstration of a strong commitment to using Voice-of-the-Customer (VOC) assessments for implementation of continuous improvement initiatives
  • Participation in at least two hiring manager assessments within the past 12 months

“By improving the efficiency, effectiveness, and quality of their recruiting processes, the healthcare recruitment organizations recognized on the Elite Honor Roll are having a real impact on patient care,” said David Szary, HealthcareSource Senior Vice President and General Manager, Recruiting Services, and Founder of Lean Human Capital. “In healthcare, talent matters more than in almost any other industry. We are thrilled to recognize these teams for their elite performance and the impact they have had on their hiring managers, candidates, and ultimately to the patients they serve.”

Additionally, we are excited to announce the inaugural Elite Honor Roll, recognizing individual recruiters for their outstanding performance and contributions to their respective organizations. The 2017 Elite Honor Roll – Recruiter winners are:

  • Sherry Bowen, HCA North Florida Division – Tallahassee, Florida
  • Rob Britton, Saint Joseph Mercy Health, a member of Trinity Health – Chelsea, Michigan
  • Marcus Broxie, Adventist Health System - West Florida Division – Tampa, Florida
  • Carla Cooling, SCL Health – Denver, Colorado
  • Brianna Cowell, Adventist Health System’s Central Florida Division - North Region – Altamonte Springs, Florida
  • Lindsay Keller, SCL Health – Denver, Colorado
  • Tara Gosse, Mayo Clinic – Rochester, Minnesota
  • Dana Krantz, Vanderbilt University Medical Center – Nashville, Tennessee
  • Susan Krug, Adventist Health System’s Central Florida Division - North Region – Altamonte Springs, Florida
  • Jill Lopez, Holy Cross Health, a member of Trinity Health – Silver Spring, Maryland
  • Rachel Messmer, Mayo Clinic – Rochester, Minnesota
  • Krystine Noble, Mercy Health West Michigan, a member of Trinity Health – Livonia, Michigan
  • Brittany Poynter, Vanderbilt University Medical Center – Nashville, Tennessee
  • Rhonda Sapia, HCA West Florida Division – Tampa, Florida
  • Amy Trillo, HCA - North Texas Division – Irving, Texas

“These 15 individuals represent the top 1 percent of healthcare recruitment professionals within our RecruitX Healthcare Recruitment Community," said Szary. “All of these individuals were nominated by senior management for superior performance and were able to quantify through objective data how they perform at an ‘elite’ level. We are excited to recognize them for all the hard work and dedication they provide to their healthcare organizations on a day-to-day basis.”

HealthcareSource congratulates all our winners on their accomplishments.

To learn more about HealthcareSource Recruitment Optimization, including Lean Human Capital’s Elite Honor Roll and The Healthcare Recruitment Metrics Benchmark Study, please schedule a conversation with us.

About HealthcareSource

HealthcareSource® is the only comprehensive talent management suite designed specifically to support the healthcare talent ecosystem. Our software, services, content, and analytics enable more than 3,300 healthcare organizations and staffing agencies to ensure quality patient care by recruiting, retaining, and developing quality talent — both employees and contingent staff. HealthcareSource has been recognized for their award-winning healthcare talent management solutions, having earned the exclusive endorsement of the American Hospital Association (AHA).


HealthcareSource Media Contact:
Norma Gaffin
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