HealthcareSource Names Sarah Joyce Vice President, Client Operations
Proven Experience Will Strengthen Overall Delivery of Service Excellence
Woburn, MA – January 17, 2018 – HealthcareSource®, the leading provider of talent management solutions for the healthcare industry, today announced that Sarah Joyce has joined the company as Vice President of Client Operations. In this role, she reports directly to J.P. Fingado, President and Chief Executive Officer, and is responsible for client services and support for the HealthcareSource Quality Talent Suite℠ solutions.
“Sarah brings extensive experience in consulting, training, and client support in the healthcare sector to HealthcareSource and is a great fit for our company,” said Fingado. “With our client base growing 40 percent in the last two years and projected to continue to grow, Sarah is already making a great impact as we continue to focus on delivering superior service while scaling the business.”
Prior to joining HealthcareSource, Joyce served as Vice President of Customer Experience at NantHealth, where she led a team focused on product adoption and support, as well as with NaviNet, prior to its acquisition by NantHealth. Previously, Joyce was Managing Director of Retail Management at Blue Cross and Blue Shield of Rhode Island (BCBSRI), where she managed retail partnerships and consumer experience. While at BCBSRI, she also held various leadership roles in marketing, IT, and operations.
“I am excited about the opportunity to help build on the tremendous momentum HealthcareSource has achieved and to ensure our clients have the tools, data, and services they need to attract, hire, and retain the highest quality people to deliver the highest quality care,” said Joyce.
Joyce has a Bachelor of Science in Management from the A.B. Freeman School of Business, Tulane University, and a Master of Liberal Arts in Management from Harvard University Extension School. She is also the Founder and President of Lean In Boston, which she started in 2015 to drive awareness of gender equality issues and promote the advancement of women.
HealthcareSource®is the only comprehensive talent management suite designed specifically to support the healthcare talent ecosystem. Our software, services, content, and analytics enable more than 3,500 healthcare organizations and staffing agencies to ensure quality patient care by recruiting, retaining, and developing quality talent — both employees and contingent staff. HealthcareSource has been recognized for their award-winning healthcare talent management solutions, having earned the exclusive endorsement of the American Hospital Association (AHA).
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