With today’s competition for healthcare talent, you need to be doing everything you can to hold onto the people you hire. In 2017, healthcare’s employee turnover rate was 20.6%, up from 15.6% seven years earlier. Chance are, recruitment at your organization feels like a revolving door. Additionally, employee engagement impacts patient care. It has been proven that nurse engagement has a direct impact on hospitals’ mortality rates.

You need to make employee engagement a priority if you want to do a better job retaining your staff. Your organization’s employees are likely looking for growth and development opportunities, as well as a healthy work environment where they feel heard. And your managers have a role to play here as well. Poor leadership often leads to poor engagement and higher turnover. You need to use the right tools and put the right processes in place to increase engagement and retention rates.

DID YOU KNOW?
  • 70% of the class of ’16 would take a pay cut to work at an organization with an “employee experience built on a positive social atmosphere.”
  • Good leaders can reduce turnover by 20% and increase job satisfaction by 17%.
  • “Praise and recognition for a job well done” has the strongest influence on job satisfaction for nurses.

Your Engagement & Retention Treatment Plan

The remedy for your engagement and retention challenge relies on one or more of these key focus areas.

Data & Benchmarks

The Issues:

  • Employee engagement is a responsibility our overburdened managers must bear on top of their already full plates.
  • From manager to manager, department to department, it is hard to maintain a singular culture.

The HealthcareSource Way:

At HealthcareSource, we know that a lack of data is often at the root of people issues. By using scientifically backed leadership assessments, you can identify managers within your organization who possess the behavioral competencies needed to engage teams and provide the guidance and education that direct reports need to grow and find success. Then, to help them manage and develop their staff, leaders can use peer feedback on employees to get a more holistic picture of performance and interactions. Our systems can then take an integrated view of staff to recommend development plans that keep your staff engaged.

How We Help:

Invest more in growth and mobility and reduce friction for internal movers. Pair powerful behavioral assessments with our learning management system to identify the right employees and plot their succession paths towards leadership. Learn more »

Our scientifically backed assessments provide real data to help inform your hiring decisions. These hospital-specific assessments measure the behavioral competencies that are key for performance in an organization like yours. Learn more »

Our Performance Appraisals solution helps you automate the appraisal process, incorporate 360-degree feedback, and allow for peer-to-peer feedback and recognition outside the formal appraisal cycle for real-time, continuous feedback. Learn more »

Create or use our recommended actionable Development Plans based on an employee’s assigned goals, performance appraisals, learning assignments, or assessment results. Our system flags employees who do not have plans assigned to them. Learn more »

Get all the vital information a manager should know about an employee’s performance at-a-glance. With this easy-to-read summary, managers can easily see where their employees stand. Learn more »

People & Skillsets

The Issues:

  • We’re missing opportunities to reduce turnover through development and feedback.
  • Our managers need guidance developing their employees.

The HealthcareSource Way:

Even managers need training. If you leverage scientifically-backed behavioral assessments, you can identify leadership gap areas such as employee development and provide the appropriate training to your managers. This gives them the skills they need to encourage and develop their staff. Additionally, feedback from colleagues and direct reports can also help managers do their jobs better, helping them improve both employee engagement and retention.

How We Help:

Invest more in growth and mobility and reduce friction for internal movers. Pair powerful behavioral assessments with our learning management system to identify the right employees and plot their succession paths towards leadership. Learn more »

Our scientifically backed assessments provide real data to help inform your hiring decisions. These hospital-specific assessments measure the behavioral competencies that are key for performance in an organization like yours. Learn more »

Our Performance Appraisals solution helps you automate the appraisal process, incorporate 360-degree feedback, and allow for peer-to-peer feedback and recognition outside the formal appraisal cycle for real-time, continuous feedback. Learn more »

Create or use our recommended actionable Development Plans based on an employee’s assigned goals, performance appraisals, learning assignments, or assessment results. Our system flags employees who do not have plans assigned to them. Learn more »

Deliver the right curriculum at the right time, and manage all aspects of your workforce’s learning in this paperless system. Create learning curricula, develop blended learning using the tools of your choice, and track it all in one place. Learn more »

Why create your own content when you can choose from more than 4,000 modules developed by HealthcareSource and our trusted partners? Transform your learning with readily available resources that meet your education needs. Learn more »

Process

The Issues:

  • There is often so much work that development and engagement fall to the wayside.
  • Managers don’t have any infrastructure to rely on when it comes to developing talent.

The HealthcareSource Way:

Augment your processes so employees can get more feedback from more people, more often. Then use scientifically-validated behavioral assessments that inform individual development plans, automating some of the work managers otherwise would have to figure out for themselves. Use job descriptions and skills checklists to identify career mobility and pathways, letting employees know where their careers can go within your organization.

How We Help:

Our Performance Appraisals solution helps you automate the appraisal process, incorporate 360-degree feedback, and allow for peer-to-peer feedback and recognition outside the formal appraisal cycle for real-time, continuous feedback. Learn more »

Our scientifically backed assessments provide real data to help inform your hiring decisions. These hospital-specific assessments measure the behavioral competencies that are key for performance in an organization like yours. Learn more »

Create or use our recommended actionable Development Plans based on an employee’s assigned goals, performance appraisals, learning assignments, or assessment results. Our system flags employes who do not have plans assigned to them. Learn more »

Invest more in growth and mobility and reduce friction for internal movers. Pair powerful behavioral assessments with our learning management system to identify the right employees and plot their succession paths towards leadership. Learn more »

Job description sign-off ensures that employees have reviewed and acknowledged their position duties and responsibilities, and is required for compliance and accreditation by the Joint Commission. Learn more »

The ability to manage the skills associated with a specific position helps to ensure quality performance. Managers and employees can use the checklist for measuring performance, identifying learning opportunities, and as a guide for career pathing. Learn more »

Technology

The Issues:

  • Too many hospitals have too many systems that don’t speak to each other.
  • It is hard for managers to engage talent without being able to leverage automation to alleviate some of the associated workload.

The HealthcareSource Way:

HealthcareSource knows that technology should be making your work easier and less cumbersome, especially when it comes to assisting with crucial tasks related to employee engagement. We offer technology and the power of artificial intelligence in an integrated platform solution, helping you boost employee engagement and retention.

How We Help:

Our scientifically backed assessments provide real data to help inform your hiring decisions. These hospital-specific assessments measure the behavioral competencies that are key for performance in an organization like yours. Learn more »

Our Performance Appraisals solution helps you automate the appraisal process, incorporate 360-degree feedback, and allow for peer-to-peer feedback and recognition outside the formal appraisal cycle for real-time, continuous feedback. Learn more »

Create or use recommended actionable Development Plans based on an employee’s assigned goals, performance appraisals, learning assignments, or assessment results. Our system flags employees who do not have plans assigned to them. Learn more »

The ability to manage the skills associated with a specific position helps to ensure quality performance. Managers and employees can use the checklist for measuring performance, identifying learning opportunities, and as a guide for career pathing. Learn more »

Deliver the right curriculum at the right time, and manage all aspects of your workforce’s learning in this paperless system. Create learning curricula, develop blended learning using the tools of your choice, and track it all in one place. Learn more »

Why create your own content when you can choose from more than 4,000 modules developed by HealthcareSource and our trusted partners? Transform your learning with readily available resources that meet your education needs. Learn more »

Ready to Take the Next Step?

Talk with us to see why HealthcareSource talent management solutions are a good fit for your organization.

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