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LifeBridge Health, Inc.
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Job Details: - 1-2 years experience is required
The Information Services Department is looking to add a new member to their Application Specialists team. This role will be essential in providing support to our end users and the right applicant will have the following skills:

Demonstrates the ability to provide classroom instruction for onboarding of new end users in a small class setting. Participates in classroom education for projects that are implementing new functionality Participates in one –on-one education in the use of application functionality based on workflow Actively rounds providing "at the elbow support" for end users. Responds to support calls remotely. Understands the escalation process for additional support or when the question cannot be answered Provides ongoing review of current applications to reinforce end user's knowledge and adoption of the functionality Participates in testing new functionality and is able to identify barriers to adoption into the workflow

Job Summary: Under the general supervision the Associate Application Specialist has the ability to work alone on regular duties while referring appropriately to manager or other resources for escalation or support. The application specialist should exhibit customer service skills necessary to provide ongoing remote or on-site support of end users. The application specialist possesses strong communication skills adapted to the requirements of the customers.  

Requirements: 1-3 years of experience; Basic professional knowledge; equivalent to a Bachelor's degree; working knowledge of theory and practice within a specialized field

Facility: Part of LifeBridge Health, Sinai Hospital of Baltimore features state-of-the-art facilities and renowned Centers of Excellence – some with national and international acclaim. As the largest community hospital and the third largest teaching hospital in Maryland, Sinai Hospital's mission is to provide quality patient care, educate medical students and residents, and engage in research to improve the lives of people all over the world. Sinai Hospital is a smoke-free workplace. M/F/PV/IWD Employer
Requisition Number: 45259
Department: Information Services - 6200
Schedule: Part-time
Shift: Day shift
Hours: 8:00-4:30
   
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