VCU Health System's Bed Management is seeking a full time Bed Management Specialist to support and maintain the Bed Management teletracking system and any additional systems related to the throughput of patients. Serves as a technical point of contact for the Bed Management staff and other departments that interface with Bed Management. Works to ensure the integrity of this business critical system by facilitating system upgrades, testing system changes, and problem solving/troubleshooting issues. Serves as a liaison between teletracking, Amcom, VCUHS IT, and vendors. Responsible for education and systems training within Bed Management as well as all other clinical areas. Performs data analysis and builds report in order to enhance throughput processes.
Carries out position responsibilities with minimum supervision
Will need to be flexible in hours worked depending on needs of teletracking and Bed Management. This will be considered a rotating position with weekend and holiday requirements to be determined. Will need to be able to work extended hours during system upgrades.
Associates Degree in Business, Information Technology or related field from an accredited program
Minimum of three (3) years of software application support experience
Demonstrates proficiency with common business software (Microsoft Office applications and e-mail/calendaring)
Bachelors Degree in Business, Information Technology or related field from an accredited program
Previous experience utilizing adult learning principles
Previous healthcare experience
Previous experience using web based software and protocols
Qualified applicants will receive consideration for employment without regard to their protected veteran or disability status.