Behavioral Assessments objectively measure applicants’ likelihood for cultural fit, service excellence, and long-term retention. Assessment results benchmark applicants against peers in similar healthcare positions to inform structured, behavioral-based interviews and professional development opportunities. HealthcareSource Behavioral Assessments are scientifically validated and designed specifically for healthcare. These assessments are exclusively endorsed by the American Hospital Association.

Three Job Fit Indices are used to determine an applicant’s potential for job success: Job Performance Index, Retention Index, and Service Excellence Index.
Prioritize Applicants for Consideration

Use the Behavioral Assessments’ Job Fit Indices to benchmark applicants against top-performing peers in terms of job performance, retention, and service excellence. Scoring formulas are validated for five job families, including nursing and administrative/clerical. For an open requisition, view and sort all applicants’ scores in the Dashboard to prioritize those who are most likely to succeed.

The Service & Values Scales measure an applicant against nine competencies identified as being critical to successful job performance in today’s competitive healthcare industry.
Evaluate an Applicant’s Fit Against Job and Organizational Requirements

Measure an applicant against nine competencies identified as being critical to successful job performance in today’s competitive healthcare industry. The trigger-point may be adjusted to meet specific organizational goals and initiatives, like creating a culture of service excellence. Scores in the low range indicate the applicant may have a potential problem in relation to the job requirements, culture, or behavioral competencies associated with the position.

A Job Preview Matrix provides information on how well the interests of an applicant align with the work demands in today’s healthcare environment.
Anticipate an Applicant’s Willingness to Meet Job Requirements

Evaluate how well an applicant’s interests and availability with your open requisition’s basic work demands and environment. Factors such as being on-call, dealing with bodily fluids, and working near people with contagious diseases are examined in the Job Preview Matrix. You can use an applicant’s responses to these behavioral assessment questions to probe on any requirements in which he or she expresses reluctance or refusal.

A Structured Behavioral-Based Interview Guide will increase hiring managers’ interview reliability and consistency and enable you to more accurately predict an applicant’s potential for success than traditional or situational interviews.
Empower Hiring Managers to Interview Effectively

A structured behavioral-based interview guide provides follow-up behavioral questions to probe an applicant’s low scores to ensure he or she aligns with the job requirements and will fit the organization’s culture. Questions are designed to reveal examples of past performance to assess the applicant’s proficiency in job-related situations. Hiring managers can use the guide to perform a more thorough and consistent interview and avoid inappropriate interview questions.

Assessment Validity

Measure the validity of an applicant’s responses using confidence-in-results and inflated response scales.

Development Opportunities

Receive prescriptive suggestions to immediately improve low-scoring competencies for hired applicants.

Nurse Critical Thinking

Benchmark a nurse’s critical thinking aptitude against others within the LPN, RN, BSN, and MSN licensures.

Interactive Interview

Evaluate an applicant’s responses, take notes, and receive tips on red flags and what to listen for.

Behavioral Assessments Help You Select and Develop Top Talent

Our Behavioral Assessments capability helps you improve the quality of your hires, reduce turnover, and improve performance by identifying candidates who are a good fit for your organization.

Related Content

Behavioral Assessments Overview

Behavioral science can help you select and develop world-class healthcare talent. Download now »

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