White papers, ebooklets, reports, and how-to guides that provide the industry and product content you need to make informed decisions about your talent management strategy and tactics.

Talent Management

  • Building a Patient-Centered Workforce: How to Select, Align, Develop, and Continuously Retain Highly Engaged People
    As the healthcare labor shortage continues, healthcare organizations will need to hire highly-skilled, highly-engaged employees who can do more with less. This “how-to” guide will show you how to select, align, develop, and continuously retain highly engaged people that will provide patient-centered care.
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  • How to Improve Patient Care: 3 Steps to Recruit and Retain Great Healthcare Leaders
    As the demand for healthcare services continues to rise, the competition for qualified leaders will also increase. This how-to guide will show you how to select, develop, and create career paths for both experienced leaders and employees with high leadership potential to build a more Patient-Centered WorkforceTM.
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  • 4 Steps to Establish Employee Accountability in the Workplace
    Technology makes creating a culture of employee accountability in your healthcare organization easier than ever before and with vastly superior results. This white paper highlights how the approach to talent management and organizational development helps to foster employee accountability—improving job satisfaction, boosting retention rates, strengthening the organization’s reputation, and increasing patient satisfaction to support the bottom line of your healthcare organization.
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  • Building Employee Engagement: How to Improve Employee Retention and Increase Patient Satisfaction
    Investing in employee engagement is a worthwhile effort that will increase employee satisfaction, decrease turnover, improve your employment brand, and directly impact the bottom line. Most importantly, it will increase your healthcare organization’s quality of care and patient satisfaction ratings. This how-to guide will show you how to strengthen your engagement levels throughout different stages in the talent management lifecycle with candidates and employees alike.
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  • 5 Healthcare Challenges Impacting Talent Management
    In this executive overview, we explore five key trends driving change in healthcare, and look at the key ways the HealthcareSource Quality Talent SuiteSM can help.
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  • Becoming a Best Place to Work Organization: Recruiting & Retention Strategies for Healthcare
    This white paper summarizes conversations with several Best Place to Work organizations and highlights how Human Resources plays a central role in contributing to a Best Place to Work environment through recruiting and retention strategies. In this white paper you’ll learn how to, recruit individuals who will align with your culture, provide employees with valuable feedback and recognition, and improve educational opportunities to develop talent from within.
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  • The Quest for Person-Centered Care: 3 Ways HR Processes Support Planetree Designation
    In this white paper, you'll learn best practices on creating a person-centered culture and how to hire and retain employees who exemplify those values.
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  • Journey to Magnet Excellence® How Talent Management Influences Nursing Distinction
    In this white paper, we examine how Transformational Leadership and Structural Empowerment are closely tied to HR best practices related to hiring, performance management, and employee learning. You'll learn how these two main components of The Magnet Recognition Program® are influenced by human resources best practices.
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  • The 2015 Healthcare Workforce Executive Insights Survey Results
    In this white paper, you'll learn the results of the 2015 Healthcare Workforce Executive Insights Survey conducted by HealthcareSource and ASHHRA. These findings highlight the challenges facing healthcare talent management professionals, ranging from recruiting high-quality employees to training and retaining them over time.
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Recruiting

  • Recruitment Marketing 101 for Healthcare Talent Acquisition
    This white paper discusses how to improve your efforts with modern marketing techniques and software, and shares the four key components of recruitment marketing.
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  • Improving the Interview Process: 6 Strategies for Healthcare HR and Talent Acquisition Professionals
    The interview process is not black and white for any industry, but interviewing in healthcare is especially complex. In this white paper, we share six strategies for talent acquisition professionals to consider in order to improve the interview process at their healthcare organization.
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  • Identifying Today’s High Performers & Developing Tomorrow’s Leaders: Leveraging Behavioral Assessments for Healthcare Talent Management
    In this white paper, we share how six healthcare organizations are using behavioral assessments to revolutionize the way they assess, select, and develop their employees.
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  • HealthcareSource Behavioral Assessments: Recruit for Higher Retention
    By harnessing behavioral assessment solutions from HealthcareSource that are designed to increase retention and improve patient satisfaction, HR teams can help leaders, managers, and employees reduce costs and improve the patient experience—the ultimate goal for any healthcare organization. In addition, Southwest General Health Center shares their success story with using Staff Assessment to develop high performers.
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  • Phone-Based Reference Checking Isn’t Working: 5 Reasons to Automate the Process
    This white paper highlights five healthcare organizations that have improved their recruitment processes with automated reference checking and the benefits experienced by HR, hiring managers, and candidates alike.
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  • The Strategic Value of Recruiting Investments in Healthcare
    This white paper talks about the value of healthcare recruiting investments in the areas of improving productivity, reducing costs, and improving patient satisfaction.
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  • 7 Questions for Selecting the Right Applicant Tracking System
    In this white paper, we share 7 questions designed to guide healthcare organizations like yours, through the process of selecting the right Applicant Tracking System (ATS) for your organization as well as a Vendor Selection Checklist.
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  • How Satisfied Are Your Internal Customers?
    Read this white paper to learn how talent management technology can help provide better customer service to your colleagues and candidates.
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Employee Performance

  • HCAHPS & Performance Management: A Solution-Oriented Approach to Achieve Organizational Goals
    This white paper outlines how healthcare organizations leverage performance management tools to not only improve the patient experience, but also improve the working conditions of the staff in charge of those experiences.
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  • Surviving a Visit from The Joint Commission: What HR and Learning Need to Know
    Download this white paper now to learn how four healthcare organizations have automated their performance and learning processes — making site visits from The Joint Commission a little easier and less stressful for everyone involved.
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  • Empower Employee & Managers with Performance, Learning & Competency Management Integration
    When performance, learning, and competency management are integrated, employees are more empowered to manage their learning and career paths and the value for senior leaders is compelling. Download our white paper to learn the benefits of integrating performance, competency, and learning.
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  • 3 Step Process for Successful Employee Goal Management in Acute Care
    Aligning employee goals with organization-wide initiatives, such as increasing HCAHPS scores, is a critical performance management strategy. Performance management software with goal functionality will help ensure critical employee goals are achieved. Download our white paper to learn how employee performance goals relate to patient satisfaction and how Performance Manager from HealthcareSource helps healthcare leaders and staff improve the patient experience.
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  • Don't Be Scared, Be Prepared: 5 Best Practices for Implementing an Automated Performance Management System
    Learn best practices, lessons learned, and questions to consider before implementing an automated performance management system from three healthcare organizations who have successfully made the transition, making life easier for everyone in their organization.
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Learning

  • eLearning Content Curation for Healthcare: Navigating the Build Versus Buy Debate
    This white paper explores the pros and cons of building online courses in-house versus purchasing them from a vendor, and offers insights from several leading healthcare organizations.
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  • Implementing an eLearning Program in Healthcare: 4 Recommendations to Ensure a Successful Rollout
    There are many benefits to eLearning however what happens before your employees begin taking online learning courses has as much to do with their success as the quality of the content. This white paper provides recommendations to consider adopting to successful launch a new eLearning program.
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  • HealthcareSource NetCompetency: Identifying and Managing Competency Gaps in New Hires
    Learn why identifying competency gaps early is important, and having the right technology in place to administer and automate competency management is key to the likelihood of new employee success, while ensuring compliance.
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  • Surviving a Visit from The Joint Commission: What HR and Learning Need to Know
    Learn how four healthcare organizations have automated their performance and learning processes — making site visits from The Joint Commission a little easier and less stressful for everyone involved.
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  • Empower Employee & Managers with Performance, Learning & Competency Management Integration
    When performance, learning, and competency management are integrated, employees are more empowered to manage their learning and career paths and the value for senior leaders is compelling. Read this white paper to learn the benefits of integrating performance, competency, and learning.
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  • Achieving Compliance in Healthcare: 5 Ways eLearning Supports Requirements
    In this white paper, you'll learn how to achieve compliance through eLearning, while in turn reducing costs, increasing employee satisfaction, and improving patient outcomes.
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  • 5 Best Practices for Implementing a Learning Management System
    In this white paper, we share the lessons learned by five healthcare organizations who recently implemented a learning management system.
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  • Attention Healthcare HR and Learning Management Teams: How Satisfied Are Your Internal Customers?
    In this white paper, you'll learn how talent management technology can help you improve how you provide customer service to employees and managers.
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  • 5 Ways a Learning Management System Can Improve Compliance for Healthcare Organizations
    In this white paper, we share the benefits of how an LMS will help your organization improve compliance and employee engagement, along with questions to consider before selecting an LMS.
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Post-Acute Care

  • Long-Term Care: 3 Step Process for Successful Employee Goal Management
    Goal setting drives employee accountability and engagement, which should result in higher resident satisfaction. However, in order to ensure employees can achieve their goals, long-term care organizations must implement a structured goal setting process. Learn more about creating a sustainable goal management method and how to execute it.
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  • Long-Term Care: Improving the Candidate Experience—5 Best Practices for Recruiting
    In this white paper, continuing care professionals and industry experts share 5 best practices to improve the candidate experience through a more efficient hiring process.
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  • Long-Term Care White Paper: Improving Employee Satisfaction
    In the continuing and long-term care work environment, employee satisfaction is crucial for reducing turnover and improving retention. In this white paper, our experts in continuing care talent management outline four proven strategies for improving the hiring and performance management process in order to boost employee satisfaction. Our white paper contributors include healthcare HR professionals from long-term care, home health and hospice organizations.
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  • Long-Term Care White Paper: Bringing Science & Technology to Long-Term Care HR
    Hiring new employees in the long-term care field has a unique set of challenges, and finding people that will succeed in a new environment is difficult. Implementing the four methods discussed in this white paper will help improve the hiring process and enable managers to better predict each applicant’s likelihood of meeting expectations.
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  • Long-Term Care White Paper: Improve Performance with Employee Accountability Initiatives
    Long-term care communities of all kinds are constantly seeking new ways to improve employee retention while providing the best care possible to residents and patients. Read this white paper to learn how initiating Employee Accountability programs can help on both fronts.
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  • Long-Term Care White Paper: Steps for Improving the Interview Process
    In this white paper, you'll learn how successful long-term care professionals employ interview strategies that are built around their culture.
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