Senior living facilities are in a tough hiring environment. They largely employ low-skilled workers, who could arguably be making more doing less arduous work someplace else. On top of this, the few high-skilled workers who senior living facilities do need often flock to different industries that offer less stressful and demanding work settings. It’s the perfect storm for high turnover.

Knowing these issues, you need to make changes to your hiring practices to reduce turnover. Failing to hire well in the first place can often be attributed to not adequately screening for fit.

Did you know?
  • Average annual turnover rate for CNAs is 74.5%.
  • Average 90-day turnover rate is 55% for all roles.
  • Every 10-percentage point increase in turnover results in an up to 17.4% increase in the discharge death rate.

Your Employee Turnover Treatment Plan

The remedy for your employee turnover challenge relies on one or more of these key focus areas.

Data & Benchmarks

The Issues:

  • You need a scientific way to predict a new hire’s performance and loyalty.
  • Researching past performance and other indicators can be time-consuming.

The HealthcareSource Way:

Staggering employee turnover rates suggest that most senior care providers and operators need help identifying talent that will stick around. At HealthcareSource, we like to let hard data be our guide. We understand the importance of hiring for fit, as well as clinical capabilities, and have developed tools that help you validate your instincts with the numbers behind behavioral competencies — quickly. Additionally, you can use this data to hire and promote, while also engaging and growing your workforce in the process.

How We Help:

These confidential online surveys track “digital fingerprints” for integrity. Additionally, candidate involvement in the process improves completion rates and cuts down on time associated with this common task. Learn more »

Pre-hire skills and behavioral assessments give hiring managers a frame of reference for judging applicant quality and the insight to ask questions during the hiring process. Compare applicants against 120+ healthcare profiles. Learn more »

People & Skillsets

The Issues:

  • Managers and leaders can be the difference between your talent staying or leaving.
  • Very few people are born leaders — only 1 in 10 can lead well without training. And only 2 in 10 with training.

The HealthcareSource Way:

When you invest in training your leaders, you will see the effects in your retention rates. Improve your managers’ leadership acumen, and you can expect to see increased engagement and retention. Help managers start the process off right with asking the right questions in the interview and give them the tools to get a better perspective on the candidate’s past performance with automated reference checking.

How We Help:

These confidential online surveys track “digital fingerprints” for integrity. Additionally, candidate involvement in the process improves completion rates and cuts down on time associated with this common task. Learn more »

With our interview guide, you get a quantitative method for scoring your interviews, as well as follow-up behavioral questions automatically generated based on your applicant’s assessment answers. Learn more »

Process

The Issues:

  • In the rush to fill roles, it is hard for hiring managers to look beyond the immediate need for retention.
  • Hiring managers are experts in their fields, but not necessarily in recruiting.

The HealthcareSource Way:

To recruit for retention, you need to get all your hiring managers on the same page by implementing a hiring process based on scientifically backed data. Incorporate behavioral and reference assessments into external and internal hiring decisions to recruit for both fit and retention. Then use structured interviews to ensure you’re focusing on getting the right answers during the interview process. Also, invest more in internal mobility and reduce friction for internal movers. Post jobs internally first, and prioritize internal candidates over external.

How We Help:

Pre-hire skills and behavioral assessments give hiring managers a frame of reference for judging applicant quality and the insight to ask questions during the hiring process. Compare applicants against 120+ healthcare profiles. Learn more »

These confidential online surveys track “digital fingerprints” for integrity. Additionally, candidate involvement in the process improves completion rates and cuts down on time associated with this common task. Learn more »

With our interview guide, you get a quantitative method for scoring your interviews, as well as follow-up behavioral questions automatically generated based on your applicant’s assessment answers. Learn more »

Technology

The Issues:

  • Too many organizations have too many systems that don’t speak to each other.
  • It is hard to put the necessary processes into place without automation to alleviate the burden on hiring managers.

The HealthcareSource Way:

HealthcareSource knows that technology should be making your work easier and less cumbersome so it can help decrease your turnover rates and increase efficiency, rather than taking up more of your hiring managers’ time. That is why we offer an integrated platform solution tailored specifically to hiring, keeping, and growing a quality healthcare workforce.

How We Help:

Pre-hire skills and behavioral assessments give hiring managers a frame of reference for judging applicant quality and the insight to ask questions during the hiring process. Compare applicants against 120+ healthcare profiles. Learn more »

These confidential online surveys track “digital fingerprints” for integrity. Additionally, candidate involvement in the process improves completion rates and cuts down on time associated with this common task. Learn more »

With our interview guide, you get a quantitative method for scoring your interviews, as well as follow-up behavioral questions automatically generated based on your applicant’s assessment answers. Learn more »

Ready to Take the Next Step?

Talk with us to see why HealthcareSource talent management solutions are a good fit for your organization.

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