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Performance Appraisals

Performance Manager® provides an automated and paperless performance appraisal process. Performance appraisals, goal setting, and job history is available, online tasks and reminders are clearly identified, and multi-rater and self-assessments are easier. The result is a reduced time on performance appraisals for managers, HR, and employee. Through automation, you can dramatically improve appraisal process consistency and completion rate, as required by the Joint Commission. And Performance Manager promotes employee engagement by facilitating clear understanding of goals and regular communication with managers, as well as aligning employee performance with your healthcare provider's goals and mission.

Performance Manager allows you to define what type of performance and skills are required by each employee at the start of the process with the job description. It converts your hard-copy job descriptions and appraisals into an electronic format. It begins with a clearly defined job description. The employee is now presented a clear understanding of what is expected of them and how they will be measured. By aligning the job description and the appraisal, the employee's performance is measured by exactly what they expected.

Performance appraisals are done online with the online appraisal forms, and routing tailored and based on your current processes. Managers create and track goals and objectives throughout the year with reminders and follow through. Performance Manager provides tools for development planning, monitoring goals and objectives, and for planning for promotions. The online self-assessment engages employees in the self-assessment process to strengthen their involvement. You can easily obtain multi-rater assessments to widen input and make appraisal assessments more trustworthy among employees. Consistent and regular communication between employees and managers is improved by creating feedback with standard content directly from your employee handbook.

HealthcareSource populates the database with your job descriptions as part of the implementation, providing standard, and easily accessed job description library online. Managers and employees also have access to job history, to provide a better baseline for performance reviews. And Performance Manager allows for fast and easy retrieval of data needed by a Joint Commission auditor or HR.

Assessment completion ratio is improved through routing, approval, and reminders. Performance Manager improves the successful completion and follow-up of employee action plans -- they are no longer filed away and forgotten. Appraisals can be electronically routed for review and approval. You can even get approvals for compensation before the review, or get confirmation that all information is within the appraisal guidelines. Overdue tasks are highlighted for managers to improve follow up for task completion. Human Resources can monitor the entire process to ensure that tasks are being done on time.

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