Keeping you up and running. And very, very happy.

HealthcareSource has a long standing reputation for delivering return on investment and customer satisfaction. In fact, our customer satisfaction and renewal rates are over 98%. How do we achieve such high customer satisfaction and success?

Like our implementation team, our client services team is made up almost entirely of former healthcare human resources professionals. They've walked in your shoes, they understand your problems, and they've seen the best ways to solve them. It's more than just experience, it's our positive attitude.We are easy to work with and do what it takes to get the job done. Just ask our customers.

Support team is available by telephone or email support. You are assigned a primary support manager who gets to know you, your organization, and your configuration. You call or email them directly. If they are unavailable, you can be transferred to another support team member, or your primary contact will respond quickly. Support is available during normal business hours for standard issues, 24/7 for high priority items. All standard support is included with your annual subscription. No extra fees or hassles. We make it easy.