Patient Access Specialist I

Allegan General Hospital

Registration / Patient Access

Part Time

Evening Shift

Mon-Fri, 4:00pm-8:00pm



High School/GED from Nationally Accredited College/Universit

Allegan General Hospital seeks a part time Patient Access Specialist to work in Emergency Registration.

JOB DUTIES INCLUDE, but are not limited to:

- Register patients by collecting accurate patient and insurance information.

- Obtain all necessary signatures and/or legal consent for treatment and/or admission, advanced directives and Important Message from Medicare (IM).

- Contact insurance carriers and/or patient Primary Care Physician as required by insurance contract and/or policy to gain approval for services

- Contact all scheduled self-pay patients to make arrangements for payment and addresses all self-pay patients at point of service for payment.

- Collect & record authorization and precerts for HMO/Managed care patients.

- Maintain checks on all scheduled services updating all insurances and demographic information given by physician office.

-  Accept payment from patients and/or others and write receipts of the same.           


QUALIFICATIONS INCLUDE, but may not be limited to:

- High School Diploma or GED

- Certification in Medical Terminology at hire or within 12 months of hire

- Previous medical schooling and/or experience preferred

- Excellent customer service & spelling skills and attention to detail

- Ability to multi-task and prioritize

- High level of experience with multi-line phones and computers

- Ability to perform in a highly stressful and fast-paced environment

- Ability to work independently and with a team

- Recent experience in asking for payment, writing receipts, making change and giving payment explanations

Allegan General Hospital is an Equal Opportunity Employer.