Asante Physician Partners (APP) is a group of top medical professionals working together to provide comprehensive, readily accessible care to patients in southern Oregon. We collaborate with other healthcare professionals throughout the area to offer you a full spectrum of quality care close to home, supported by Asante's full range of services and hospitals.
The Patient Service Rep 1 for Asante Physician Partners (APP) acts as a multi-skilled employee responsible for caring for all patients and facilitating their follow-up care. Providing customer service in a Primary Care office, processing patient Referrals, collaborating with medical assistants, scheduling and back-office responsibilities.
As a Patient Service Rep 1 at Asante you will have the opportunity to:
· Provide outstanding customer service for the Front Reception desk for a busy Internal Medicine practice
· Greet and check in patients, communicate with staff, physicians, patients, families and community agencies to improve the overall patient experience
· Assist with scheduling, request and enter co-pays, process Referrals
· Create a safe, customer friendly atmosphere to provide the best quality service to our patients and customers