Guest Services

Part Time


$10.80 - $14.84


Asante Rogue Regional Medical Center in Medford is dedicated to nurturing, advancing and protecting the health of the people of Southern Oregon and Northern California.  With high quality services and the latest medical technology our 378-bed facility is the premier referral center for the region providing superb medical care with genuine human compassion. 

Excellence - Respect - Honesty - Service – Teamwork


Asante Three Rivers Medical Center in Grants Pass is a community hospital that offers a wide range of high-quality medical care to residents of Southern Oregon.  The 125-bed hospital combines the small hospital feel with the high-tech capabilities of a modern facility.

Excellence - Respect - Honesty - Service – Teamwork


The Communications Operator is responsible for operating the telephone communication center between the public and patients, physicians, and personnel.  Typical duties may include answering a multi-line phone, taking messages and paging personnel, triaging emergency calls and routing them to appropriate personnel according to departmental and/or organizational policy.  May also monitor or operate other communication and emergency systems.



High school diploma or equivalent combination of experience and education

Preferred: Associate's degree



6 months related experience

Ability to maintain composure during high stress periods, and interact with a variety of personality types

Ability to deal effectively with all levels of staff, patients, and the general public

Strong communication skills - written and verbal

Ability to handle multiple tasks simultaneously, prioritize workload in a high volume environment and maintain excellent customer service skills

Preferred: One year switchboard/communications operator experience in a fast-paced, stressful environment (large acute care facility, emergency services setting, etc.)

Preferred: Basic computer skills and knowledge of MS Office (Outlook, MS Word, MS Excel)

Preferred: Knowledge of Medical Terminology

Preferred: Bi-lingual (English & Spanish)