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Category: Management/Executive
Facility: Avera Health
Department: Quality Risk Mgt
Schedule: Full Time
Shift: Day Shift
Hours: Monday - Friday with some evening and weekend
Requisition: 1300166
Job Details:


Avera eCARE ( is seeking pioneering clinicians and health professionals interested in joining one of the largest telehealth networks in the world.  eCARE is nationally recognized for the depth and quality of its eHealth services, including adult inpatient and critical care services, emergency services, urgent care, and pharmacy services using state-of-the-art videoconferencing and information technology.  Join our growing team of innovators and help shape the way care is provided across the Upper Midwest.  Discover opportunities for personal and professional growth while providing evidence-based, patient-centered care.


SUMMARY:  The eCARE Manager - ePharmacy assists the eCARE Client Relations Director and the ePharmacy Director in the operations management of eCARE services.  The Manager sets objectives, assesses cost containment strategies, assures compliance with all regulatory agencies, and is responsible for site implementations.  The Manager facilitates staff participation in departmental operations and demonstrates leadership skills.  The Manager will be responsible for maintaining a positive customer relationship in coordination with the ePharmacy  Director.  In addition, the Manager will ensure day to day operations and systems are meeting or exceeding contracted service level standards.  The Manager will also assist with quality improvement processes, assist with regulatory body requirements, and development of policies and procedures for eCARE services.


·         Bachelor’s degree in Healthcare-related field is preferred.

·         Leadership experience in managing a service/product line with direct responsibility for performance.

Work experience in healthcare setting preferred.



·         This position requires a valid driver’s license and that the employee is insurable by the Avera Health automobile liability insurance carrier. 

·         Certification in project management is desirable but not required.



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