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Facility: Avera Health Plans
Department: Member Services
Schedule: Full Time
Shift: Day Shift
Hours: 8am-5pm
Job Details: High School/GED

This position is located in Yankton, SD 

SUMMARY:   The Regional Benefit Counselor is responsible for welcoming and providing exceptional service to members and providers of Avera Health Plans at our regional office locations.  The Regional Benefit Counselor provides customer service to Avera Health Plans current members, agents and groups and will provide benefits counseling for prospective members and groups.  This person will be responsible for making scripted outbound calls to welcome new members and groups in their region to Avera and Avera Health Plans.  This person will be available to support Avera Health Plans with individual, senior and ancillary products sales and servicing.

REQUIRED EDUCATION and/or EXPERIENCE:

·         High School diploma or GED.

·         Familiarity with medical terminology and medical insurance billing.

·         Experience in an office setting is preferred.

 

REQUIRED CERTIFICATION, LICENSURE, and/or REGISTRATIONS: 

·         Active SD Health and Life license is required or must be obtained within 60 days of hire.

 



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