- High School graduate or equivalent and CPR certification required. Graduate from a certified Nursing Assistant program or a Health Occupations Program (HOSA) or completion of first clinical rotation as a Nurse Student (i.e. completion of "Nursing Fundamentals" course which includes assistance with activities of daily living, vitals signs, etc. ) is required. Medical terminology training preferred. Must have knowledge of body mechanics, basic safety, principles of physical care and comfort, ability to resolve customer complaints and concerns, and ability to communicate effectively, both orally and in writing.