Schedule: Part Time
Shift: Variable
Hours: Variable schedule and days, 10-hour shifts
Weekend Required:
Job Details:
  • ** Minimum 6 months high call volume of PBX switchboard experience ** 


    • Responsible for answering the organization’s main telephone system, routing calls, taking messages and providing routine information to callers.
    • Prioritizes calls taking in the urgency and nature of calls received, understands responsibilities in code and emergency situations while utilizing proper communication procedures and technologies
    • Responsible for various clerical duties including ADT list generation and use for proper call routing
    • Acts as first line of contact for the organization and maintains proper telephone etiquette and represents the organization in a professional manner
    The Communications Operator reports to the Director of Information Systems

    • High School Diploma or equivalent education/experience
    • Minimum of six months high call volume PBX switchboard experience
    • Experience in hospital or similar setting preferred
    • Reading & writing skills, organizing and filing, professional phone etiquette
    • Sufficient computer skills as are required to complete an online application and the pre-employment/annual Net Learning requirements
    •  In compliance with patient safety standards, must be able to effectively communicate in English; Bilingual abilities preferred

    Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of the position without compromising services.
    • Prolonged, extensive or considerable standing/walking/sitting
    • Considerable reaching, stooping, bending, kneeling, crouching
    • Must be able to lift a minimum of 25 lbs.
    • Routine Office/Administrative conditions
    • Contact with patients and guests under a wide variety of circumstances
    • Potential for exposure to the risk of infections and bloodborne and contagious diseases
    • Subject to varying and unpredictable situations, including the handling of emergency or crisis situations
    • Subject to pressure due to irregular hours, frequent interruptions and stressful situations due to multiple demands

  • (1) High School Diploma or equivalent
Requisition #: 3358
Job Options:

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