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Access Representative
Department: Access Services
Schedule: Part time
Shift: Evening shift
Hours: 16 hrs/wk; 3p-11:30p; e/o Saturday & Sunday
Job Details: - High school diploma or equivalent is required
- Customer Service skills are required
- Experience is preferred

 

Under the direction of the Director, Manager and/or Supervisor of Patient Access Services, performs functions which include greeting patients, assisting family members of patients, paging security, registering patients, verifying insurances for eligibility/benefits and obtaining authorizations or pre-certifications when needed.  Includes the collection and/or notification of any out-of-pocket payments the patient may owe for insurance co-payments or deposits for the services rendered if applicable.  Observes all health and safety requirements.  Performs other duties as assigned.

Education/Experience:

  • High School diploma or equivalent required.  Advanced education preferred.
  • 1-2 years experience in a healthcare setting, preferably in registration.
  • Typing speed 50 WPM, CRT experience, medical terminology.
  • Third party payor knowledge and insurance background required.
  • Excellent Customer Service Skills

   
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