Department: Lahey Health at Home
Schedule: Full time
Job Details:

Medical Records Associate


Dept: Northeast HomeCare Certified Visiting Nurse Program

Schedule: Full-Time

Shift: Days Monday -Friday



Mary Battistelli, HR Manager



600 Cummings Center, Suite 270X

Beverly, MA 01915


Job Details: The Medical Records Associate assists in maintaining and manages physician orders and required face-to-face (F2F) documentation. Serves as a resource for retrieving and filing medical documentation. Assists in the processing of agency discharge audits.



  • Manages MD orders and F2F documents to maintain clinical record integrity
    • Runs weekly reports of outstanding 485’s, supplemental orders, and F2F documents
    • Researches and resolves any outstanding MD order report or issues
    • Follows up on old orders not received and problems with orders
  • Runs and prints discharge reports as necessary
    • Audits agency discharges for completeness
    • Works with clinical managers to troubleshoot incomplete discharges
  • Files all Medical Documentation according to guidelines
  • Completes assigned work activities with a high degree of accuracy in a timely manner
  • Follows up with managers of clinicians not responding timely to requests for clarification, missing, or supplemental documentation
  • Performs miscellaneous medical records department activities as needed          

Education/Experience: High School Graduate; prior experience in office environment;        prior experience working in medical records preferred.


Skills/Requirements/Abilities Ability to pay close attention to detail and work independently; ability to multi-task and prioritize; good communications and

interpersonal skills; Team Player; proficiency with common office software programs.


This job description is not an all inclusive list of tasks and is subject to change. 

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