This position provides strategic and operational leadership and is responsible to design, integrate and coordinate Case Management services across the BH Healthcare System to include acute hospitals, post-acute services, physician practice case management, and working with our preferred provider network. This role has direct responsibility for providing leadership to plan, develop, oversee, coordinate, and evaluate services and products relevant to Case Management. The continuum of functions extends from strategic planning (system wide) to cost effective delivery of best practice and quality services. This position will partner with the Physician Advisor and other stakeholders, to develop a seamless system where Baptist Health achieves maximum quality outcomes, patient satisfaction and efficient resource utilization. This position must build highly collaborative relationships both internal and outside of Baptist Health.
*Licensed to practice as an RN-Masters Degree in Nursing, Business, or Health Administration from an accredited institution preferred.
*Ten years of successful and progressive experiences in a health care system or hospital, providing or directing case management activities.
*Five years of leadership experience managing a variety of patient care services in a complex healthcare environment.
*Experience in directing other clinical areas, working closely with physicians, and developing clinical strategies, implementing operational efforts, and measuring outcomes.
*Experience using word processing, spreadsheet, database, internet, e-mail and scheduling applications. *Experience in a role requiring effective verbal, written and interpersonal communication skills.