Description: Supports the handling of customer contacts and database management activities through the organization's call center. Ability to work well under pressure. Ability to deal courteously with the public, office and hospital staff. Ability to demonstrate his/her expertise as Health Advisor with intent to promote Baptist Health facilities, programs and services, always meeting customer expectations. Handles confidential data in professional and discretionary manner.
Requirements: HS diploma or equivalent. College helpful. Analytical. Must have knowledge of computers and type 50-55 wpm, a minimum of 2-3 years heavy customer service, sales and public service experience. Database management.