MEDICAL OFFICE ASSOCIATE

 CMG Neurology

  Full-Time (36+ hours)

  M-F 8:30-5:00pm

  Lynchburg, VA

  • High School / GED
  • Medical Office Associate

    The Medical Office Associate  position serves as the primary contact for patients both in person and by telephone. This entry-level position is responsible for providing administrative support to patients, medical practice office staff, and care providers.

    Registering patients, scheduling appointments, entering charges, collecting payments, verifying insurance, answering phones and directing calls, and contacting patients regarding appointments.

    High school diploma or equivalent is required.

    Knowledge of customer service principles and techniques, including demonstrated ability to interact with all patients and patient family members in a friendly, courteous and professional manner.
    Knowledge of general office support practices and related office equipment.
    Skill in computer use.
    Experience answering multi-line telephone system, and communicating with all callers in a friendly, courteous and professional manner.
    Experience performing detailed tasks while maintaining accuracy and efficiency.
    Excellent oral and written communication skills, including accurate grammar, spelling, and punctuation.
    Ability to maintain confidentiality at all times.
    Ability to interact with diverse groups.
    Ability to operate in a high-volume, fast-paced environment.


    PHYSICAL DEMANDS DISCLAIMER

    Job Description will be reviewed at time of interview.


    The physical demands outlined in the job description must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Some job positions require a Job Function Match test (physical demands test) in which the applicant must meet all physical demand requirements for the position.