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Category: Technical
Facility: 1. Dayton Children's
Department: M.I.S.
Schedule: Full Time A (80 hrs pp.)
Shift: Day Shift
Hours: 0900-1730
Job Details: High School/GED
Installs, builds, configures, tests and troubleshoots personal computer hardware/software, laptop hardware/software, printers and all related peripherals. Monitors equipment inventory as received from vendors and assembles systems as required. Configures personal computer installations to match hospital standards and individual workstation requirements. In cooperation with the Network Manager, establishes and documents hospital standards pertaining to organizational computer hardware, software and peripherals. Assists customers with computer hardware, software and peripheral problems while providing excellent customer service. Processes work tickets as required by IS and ITIL procedures. As requested, provides audio/visual equipment setup and teardown, as well as technical support, for the organization. High school diploma/GED, 1-2 years experience, computer hardware troubleshooting experience, and experience with varied software packages exposure.

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