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|CLERICAL SUPPORT II (EMERGENCY DEPARTMENT - REGISTRAR)|
|Facility:||1. Dayton Children's|
|Department:||HOD Business Management|
|Schedule:||Part Time B (40-59 hrs pp.)|
Establishes a complete and accurate patient data record by skillfully interviewing the parent/legal guardian/guarantor. Initiates, assists and/or directs parents/legal guardians seeking financial assistance; payment arrangements; or Charity Care. Projects and promotes a positive first impression and provides excellent customer service to the patient's family. Swiftly and accurately enters patient financial and demographic data into the Hospital's Patient Accounting system via a "face-to-face" registration protocol in order to facilitate efficient billing and payment. Secures legal consents. Verifies 3rd party payor coverage on all ED encounters. Interacts professionally with parents/legal guardians; ED physicians; ED Nursing staff; visitors; and other hospital staff. Collects co-pays. High school diploma/GED, medical terminology, customer service skills and computer skills.