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|OFFICE COORDINATOR II (QUALITY RESOURCE MANAGEMENT)|
|Facility:||1. Dayton Children's|
|Department:||Quality Resource Management|
|Schedule:||Full Time A (80 hrs pp.)|
1-3 years experience required
Responsible for providing administrative support to the QRM Department. This includes, but is not limited to, serving as a Certification Coordinator by faxing/calling in clinical reviews and documenting all correspondences regarding length of stay authorizations from insurance companies on the Morrissey Concurrent Care Manager (MCCM) computer system, answering incoming phone calls in a professional manner, department filing, ensuring that all office forms are kept updated and taking minutes for department meetings. This position requires a high level of professionalism and ability to manage multiple projects. Confidentiality is extremely important to the implementation of this role. Strong computer skills are a must. The role requires collaboration with members of the professional staff, as well as, staff and managers throughout the hospital. This person will also provide support to the QRM Supervisor and the QRM Director in operationalizing a continuous state of readiness with The Joint Commission (TJC) and other regulatory bodies. Teamwork is essential for this position. A high school/GED, 1-3 years office experience, keyboarding 50+ wpm, excellent communication and customer service skills, ability to multitask, knowledge of medical terminology, proficient in Microsoft Office Word, ability to recognize confidential information and maintain HIPAA compliance, good math, filing, and organizational skills required. An Associate’s degree, 4+ years specializing in healthcare supportive field, familiarity with Morrissey Concurrent Care Manager software, HBOC software, EPIC software, and utilization review processes, and proficient in Microsoft Excel and PowerPoint preferred.