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Category: Administrative Support/Clerical
Facility: Children's Hospital & Research Center Oakland
Department: Telemedicine
Schedule: Part Time
Shift: Day Shift
Hours: 32 hours/week, M-F 8:00-4:30
FTE: 0.80000
Job Details: High School/GED
1 Year of Experience Required
2 Years of Experience Required

Job Summary:
Telehealth Coordinator plays a key role in successfully initiating, implementing, and maintaining ongoing Telehealth operations.  Also assists in communications for recruitment of physicians, establishment of practice and publicity of medical specialists for Telehealth.

Position Requirements:
High school diploma or GED. Completion of accredited Medical Assistant training program or other health profession degree, preferred.
Experience: One year related Telehealth experience and/or 2 years experience in outpatient clinic administration.
Knowledge, Skills & Abilities: Excellent interpersonal skills, written and verbal.  Ability to establish constructive working relationships with all levels of management and employees in a staff of varied and diverse backgrounds. Ability to handle difficult or confrontational situations in a calm, consistent, and equitable manner. Ability to write routine reports and correspondence. Ability to promote effective communication between the patient and the primary care provider. Proven experience in accurately reading and recording patient chart documentation. Ability to work as a member of a team in order to communicate and/or solicit pertinent information to and from other team members and support team decisions. Ability to operate the video conferencing equipment and troubleshoot when necessary. Ability to train users on the video conferencing equipment.  Understanding of ICD-9/10 requirements, familiarity with patient scheduling and billing.

Physical Requirements:
Sit up to 8 hours/day
Stand/Walk: Up to 6 hours
Bend/Stoop: Up to 6 hours
Reach: Up to 6 hours
Rep Use of UE/Grasp: Up to 8 hours
Lift/Push/Pull: 25 lbs, over 25 lbs. with assistance or equipment
This job requires the ability to hear alarms, clients and/or instruction. The ability to see accurately from 20 inches to 20 feet. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

UCSF Benioff Children's Hospital Oakland is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. UCSF Benioff Children's Hospital Oakland seeks candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence, and the communities we serve.

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