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Unit Receptionist

Community Hospital of the Monterey Peninsula

Physical Therapy

Per Diem

Day shift

M-F (Varied Day Shifts)

170645

Under the leadership of the department office supervisor, the unit receptionist (UR) performs duties related to scheduling and pre-registration for upcoming services to assure a smooth process for the patient. Duties include reviewing orders from physicians and assuring therapy is scheduled accordingly; providing clear and accurate instructions/information to patients regarding upcoming appointments; verifying insurance type and assuring required authorizations are in place for worker's compensation and state and county programs; entering complete and accurate data utilizing computer technology while ensuring existing data is accurate; and ensuring that therapist/physician schedules are as full and compactly scheduled as possible.

Experience:

At least 1-year clerical experience in a fast-paced healthcare setting (scheduling, answering phones, typing, filing). Basic understanding of insurance requirements. Knowledge and experience with medical terminology.

Education:

High school diploma, G.E.D., or equivalent work experience in related field.

Licensure/Certification:

American Heart Association Healthcare Provider BLS certification.

Other:

Basic computer skills, including Microsoft Word, Outlook and Excel. Excellent communication skills. Ability to maintain a positive professional demeanor in a demanding environment. Excellent customer service skills. Ability to quickly comprehend new techniques and concepts and adapt readily to change.

Equal Opportunity Employer