Wellness & Event Coordinator

Community Hospital of the Monterey Peninsula

Business Development

Full Time (Exempt)

Day shift

Monday - Friday, 8:00 a.m. - 4:30 p.m.



Wellness & Event Coordinator - Business Development & Community Outreach


Position Highlights

·         Excellent Pay and Generous Benefits including a Pension and Scholarship Reimbursement

·         Excellent Team Orientated Culture

·         Free Gym for Employees onsite, 50% subsidized at Montage Wellness Centers

·         Employee Commissary 

·         "Best Place to work in Monterey County" 9 years in a row!


Position Summary

This position supports the Corporate Account Manager of Business Development and Community Outreach to ensure the effective delivery of our comprehensive wellness platform including overseeing our employer clients/members experience through our outreach wellness portal. This also includes the coordination and support of our speaker's program, promotion of service lines, onsite biometric screenings, and other account management services.


·         Assists with the development and delivery of county-wide worksite wellness programs and services including but not limited to; liaising with various stakeholders to deliver services, mapping geographic opportunities, developing impact strategies, providing onsite promotion, and creating databased marketing programs and materials.

·         Coordinates and manages wellness initiatives and activities for clients including but not limited to; ensuring adherence to contract/proposal requirements, packaging services and pricing, invoicing clients and tracking payment activity, biometric screenings, wellness challenges, program promotion, and special events.

·         Coordinates wellness platform onboarding and activity among corporate clients including data and wellness portal management, performing regular updates, wellness challenge administration, and providing client support with troubleshooting when needed.

·         Serves as a contact to connect community members to hospital service lines and community wellness programs.

·         Drives innovation and the implementation of evidence-based wellness programs to ensure programming is consistent with client need and established program goals.

·         Utilizes aggregate data, participant surveys, and needs assessments to develop and support recommendations for relevant and impactful health and wellness programs and initiatives.

·         Develops customized reports and presentations to drive actionable interventions.

·         Oversees client experience to ensure the delivery of exceptional customer services and the successful delivery of initiatives and programs that support Community Hospital's vision and mission

·         Assists with the oversight of our speaker's engagement to ensure optimal customer service and client engagement.

·         Performs business analysis to identify and trend engagement and wellness service utilization and provides reports and recommendations for improvement.

·         Submits regular status reports on all projects to ensure goals are achieved.

·         Identifies gaps and barriers to access, engagement, and resource utilization and builds strategies to effectively address.

·         Uses client insight and competitive market intelligence to deliver value to and enrich existing client relationships and improve health outcomes.

·         Identifies, develops, and manages effective client engagement tools and health information technologies.




·         Customer Experience: Must have a strong background and ability to recognize and deliver innovative and exceptional customer experience.

·         Accountability and Dependability:  Assumes responsibility for independently accomplishing duties in an effective and timely manner while exercising excellent judgment and effective communication. Ability to work well under stress and against deadlines.

·         Problem Solving and Decision Making:  Identifies, analyzes, organizes, and solves problems and issues in a timely, effective manner; uses data and input from others to make sound, timely decisions.

·         Integrity:  Consistently honors commitments and takes responsibility for actions and words. Maintains confidentiality (HIPPA)

·         Flexibility:  Demonstrates adaptability and openness to alternative solutions and flexibility when interacting with others, understanding their attitudes, needs, interests, and perspectives.

·         Organizational Skills.  This position requires someone with exceptional and demonstrable organizational skills. 

·         Inclusiveness:  The ability to network and partner with all internal and external stakeholders including broad and diverse representation of private/public and traditional/non-traditional community organizations.


Experience/Skill Set:


·         Marketing and business development experience in hospital, managed care or provider relations preferred.

·         Knowledge of managed care concepts and health promotion strategies.

·         Ability to thrive and be dynamic in a constantly evolving environment.

·         Effective leader, self-driven, and the ability to thrive both independently and as a part of a team.

·         Proven track record of successful project management and coordination, detail oriented, and strong research skills.

·         Ability to be nimble and initiate projects and activities independently, organize/set priorities, and complete work in a timely manner despite deadlines and competing requirements.

·         Ability to exercise good judgment in appraising situations and making independent decisions and identify when escalation and feedback is necessary.

·         Strong interpersonal skills to work effectively with the community, patients, clients, and key stakeholders.

·         Must be able to lift 50 pounds into a vehicle



·         Business degree in marketing or health promotion

·         ACSM, CHES, Chapman Institute, or related certification

·         Event planning experience

·         Bilingual English/Spanish



·         Bachelor's degree in business (marketing), health promotion, communications, or other related field.

·         High proficiency with using MS Office suite (MS Word, MS Excel, and MS PowerPoint) and a high technical literacy that will enable learning new technical platforms and programs as needed.

·         Achieve Certified Health Education Specialist (CHES) certification by 12 months of hire date.

·         Must possess a valid California driver's license. 


Equal Opportunity Employer