Associates Degree Preferred
1-2 yrs experience preferred
Patient Access Representative
If you're looking for a great place to grow your career at a community hospital focused on excellent patient experience and nursing excellence, St. Joseph Hospital, a member of Catholic Health, may be what you are seeking. We offer career advancement, a rich tuition reimbursement program, medical benefits, a generous pension plan, 403B for retirement and PTO plan. Join us and Long Live Long Island where we care for Every Patient, Every Time.
Located in Bethpage, St. Joseph Hospital that provides comprehensive inpatient and outpatient medical, critical care and surgical services. Its Emergency Department cares for approximately 33,000 patients a year. Other vital services include an Ambulatory Surgery Unit, The Center for Sleep Medicine, Hyperbaric and Wound Healing Center, CHS Cancer Center, The Center for Speech and Swallowing Disorders, Diabetes Education Center and a full scope of outpatient radiology services, including Cardiac CT.
Responsible for insurance verification and ensures all required pre-certifications/authorizations are on file per Managed Care guidelines. Ability to research and explain patient's financial responsibility payable at time of service, then discuss payment and/or options, in person or via telephone. Also responsible for financial counseling by screening self pay patients, insurance follow-up, accepting patient payments, posting payments, preparing bank deposits, scanning relevant documentation into the Hospital Information Systems as well as performing other clerical/cashier functions as assigned. Demonstrates and promotes service excellence at all times. Adheres to St Joseph Hospital and department policies/procedures and JCAHO/regulatory agency requirements.
Previous medical insurance background as well as medical terminology preferred. Excellence in Customer Service, interview and data accumulation skills. Proficient computer/keyboard and internet skills are required. Ability to navigate from one software system to another efficiently. High School diploma or equivalent required some college or equivalent education desirable.
At Catholic Health, our primary focus is the way we treat and serve our communities. We work collaboratively to provide compassionate care and utilize evidence based practice to improve outcomes – to every patient, every time. We are committed to caring for Long Island. Be a part of our team of healthcare heroes.
Catholic Health is also proud to be voted one of Newsday's Top Places to Work on Long Island in 2018 and 2019 and Modern Healthcare's Best Place to work in both 2019 and 2020.