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Department: Diagnostic Imaging 431115
Schedule: Active Supplemental
Shift: Days
Hours: As needed: Days/Hours/Shifts Vary (Non-Benefited)
Job Details: This position exists to facilitate patient flow from initial contact to patient billing. The incumbent will obtain specific information to generate financial and demographic record for our customers to ensure maximum reimbursement and clinical outcomes. This position will schedule appointments, interview patient for appropriate medical information, contact physician offices for appropriate medical and insurance information, and enter orders into the electronic medical chart. The incumbent enters the authorization information from the insurance payers into the billing systems and maintains accurate records within the department. The incumbent performs secretarial duties and support functions, prioritizes and manages multiple projects simultaneously while adhering to deadlines.


  • Requires ability to interpret insurance information, knowledge of clinical practices and medical terminology.
  • Requires ability to effectively interact with a widely diverse population of patients, visitors and staff.
  • Requires excellent verbal and written communication skills.
  • Requires excellent interpersonal skills.
  • Requires ability to make decisions, problem solve, and to provide sound judgment.
  • Requires ability to apply knowledge regarding medical/insurance background.
  • Requires ability to handle multiple tasks and prioritize.
  • Requires ability to work independently, handle detail, and work well under pressure.
  • Requires working closely with the insurance companies regarding pre-certification and certification actions.
  • Requires a thorough understanding of the pre-certification, certification, and re-certification policies.
  • Requires ability to use a personal computer and knowledge of various software and keyboarding skills.


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