High school diploma or equivalent is required
Customer service skills are required
Experience is preferred
Job Summary: The Patient Services Representative performs patient admitting and registration activities, patient financial service & collections, switchboard operations, and processing of mail (incoming & outgoing) in accordance with established hospital and departmental regulations, policies and procedures. Additional responsibilities will be assigned as appropriate for maintenance of the patient medical record.
Regulatory Requirements: High School Graduate or Equivalent. Minimum of two (2) years medical office experience preferred. Previous experience with health insurance and patient billing preferred. Completion of medical terminology course preferred. Ability to effectively communicate in English, both verbally and in writing. Excellent interpersonal skills Skills: Basic Computer Knowledge, Data Entry, Keyboard skills: 35 - 40 wpm. Excellent customer service skills.