Coffee Regional Medical Center
 
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Department: Clinical Services
Schedule: PRN
Shift: PRN -as needed
Hours: 10 AM -10 PM as needed
Job Code: 1-6234-604
Job Details:

POSITION SUMMARY

(PLEASE note: This is a PRN position which means AS NEEDED)

Timely and accurate compilation of patient socio-demographic and insurance data at the time of service.

Arranges for the efficient and orderly admission of pediatric, adolescent, adult and geriatric patients to all entry points of admission.

Makes patients and families aware of hospital policies and procedures.

Effectively, yet professionally, request and collect patient estimated balances, including co-payments and deductibles.

Assist with flow of data between physicians, their offices, nursing units, ancillary areas, business office services, insurance companies and patient's while insuring patient confidentiality is not breached.

The duties of this position require the exercise of courtesy and patience in speaking with patients, families, and others to maintain sound public relations.

 

QUALIFICATIONS

Knowledge, Skills and Abilities

Excellent customer service skills.

Reads and understands the English language.

Ability to think critically and analytically with little or no supervision

Ability to work effectively in situations of high stress and conflict and communicate goals and outcomes.

Ability to process information and prioritize

Possesses exceptional verbal and written communication skills

Possesses independent work habits, is self-reliant and self-directed

Ability to learn, adapt, and change as required by the job functions

Ability to maintain absolute confidentiality of material and information accessed and reviewed

Basic computer literacy

Ability to move freely, reach, bend, and complete light lifting

Ability to use good body mechanics while performing daily job functions and ability to follow specific OSHA guidelines

Ability to maintain attendance to meet standard job practices

Education

High School Graduate of GED required.

Vocational-tech/college preferred.

CPAR certification required within one year of job placement.

 

Licensure

CPAR preferred.

 

Experience

Customer Service experience required.

Knowledge of Third-party payers, billing requirements and reimbursement methods preferred.

Previous hospital related experience preferred.

Prior accounts receivable, collections or billing experience preferred.

CPAR certification a plus

 

   
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