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Operations Improvement Facilitator
Department: 018502 CSM Operations Improvement
Schedule: Full-time
Shift: 1st shift
Hours: On rare occasions, may require wknd/eve observations.
Job Details: - Masters degree is required

Columbia St. Mary’s is a healthcare ministry with several regional hospitals and local clinics, serving a culturally diverse patient population throughout southeastern Wisconsin.  For over 150 years we’ve combined the finest medical attention with a sincere passion for patient care.  Many of our dedicated staff started their healthcare career with us and have stayed for years!  Bring your passion for patient care to our very special place and be welcomed into our family! 


Job Title: Operations Improvement Facilitator

Position Purpose


Facilitate Rapid Improvement Events resulting in changes that move CSM toward meeting organizational goals. 



  • Serve as a resource to leadership as requested for improvement activities supporting the mission and vision of the CSM Organization.  Promotes teamwork and an organizational approach to problem solving. 


  • Bachelor's Degree in Healthcare related field required.
  • Masters Degree or equivalent required.
  • Excellent verbal and written communication skills.
  • Employs a systematic, organizational approach to problem solving designed to meet the customer's needs. 
  • Demonstrates an understanding of the effects of actions on the entire value stream.  
  • Demonstrates ability to initiate change through creative, flexible, problem solving supported by data.  Prefer experience in effectively facilitating groups, positively guiding them toward optimal outcomes. 

We invite you to join us where service excellence and quality of care to our patients go hand in hand!

Columbia St. Mary’s Hospital Milwaukee, Inc.


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