IT - Network Engineer

Confluence Health

Wenatchee, WA

Confluence Health

IT Network Services

Full Time; Exempt

Day Shift



 Position Summary:
  • Under direct guidance from the Network Services Manager this position is a member of a network support team responsible for implementing, supporting, maintaining, and troubleshooting the enterprise network infrastructure.
 Essential Functions:
  • Essential Functions:
    • Creates and maintains network documentation.
    • Proactively identifies performance and operational issues using trending activities and reports.
    • Responsible for maintaining and updating all network devices and communication platforms.
    • Responsible for WAN circuits; managing, supporting, ordering, installation and documentation.
    • Works to resolve all issues in a timely manner.
    • Manages the logging, documenting, and communication of problems and resolutions.
    • Provides reporting that proactively identifies more complex problem areas with trending activities.
    • Performs identification, isolation and resolution of issues with documented solutions.
    • Creates and maintains short and long-term network architecture plans and connectivity strategies.
    • Leads the recovery from a disaster or a major network or system outage.
    • Provides detailed project management documentation for all major network projects and strategic plans.
    • Identifies, evaluates and recommends new network and communication technologies.
    • Follows change management procedures and requirements provided by the organization.
    • Updates network documentation to reflect change.
    • Adheres to Confluence Health's Employee expectations and Teamwork
    • Participates in on-call rotation and responds in a timely manner as defined by management.
    • Other duties as assigned.

  • Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times.
  • Required:
    • 2+ years network engineering experience supporting and maintaining local and wide area networks.
    • Experience with: TCP/IP, QoS, VoIP, Extranet/VPN/Firewall/PPTP/IPSEC, Layer 2/3 design.
    • Experience with routers/switches, wireless systems, Cisco, Juniper, F5 and Palo Alto equipment.
    • Familiarity and experience with a variety of network monitoring tools.
    • Certifications/diplomas: CompTIA Network+
    • Excellent understanding of:
      • OSI model with specific emphasis on layers 1 through 3.
      • VLAN trunking, tagging and routing.
      • QoS, VoIP, TCP/IP, OSPF, BGP, ATM, LTM, ASM, MPLS, and frame relay.
      • 802.11x wireless technologies.
    • Ability to:
      • Identify, plan (including costs) and implement new data network technologies and projects.
      • Utilize network sniffing tools to log, analyze and resolve pervasive network issues.
      • Configure and troubleshoot WAN, LAN and WLAN technologies.
    • Excellent interpersonal and presentation skills.
    • Provide superior service, communicating clearly with IT and Clinical staff.
    • Ability to develop and maintain good vendor and business partner relationships.
    • Ability to discuss technical issues at differing levels of understanding.
    • Able to work independently and in a team environment.
    • Able to handle multiple tasks at one time.
    • Ability to be professional, calm and collected, even in the face of serious adversity.
    • Ability to provide guidance and mentorship to others.
    • Excellent problem troubleshooting skills.

  • Desired
    • BS/BA or comparable experience.
    • Cisco Certified Network Associate (CCNA), Juniper Networks Certified (JNCIS/JNCIP).

Who We Are: Confluence Health is an integrated healthcare delivery system that includes two hospitals and more than 40 medical specialties, to provide comprehensive medical care in North Central Washington. With over 270 physicians and 150 advanced practice clinicians, Confluence Health is the major medical provider between Seattle and Spokane. Our goal is to deliver high-quality, safe, compassionate, and cost-effective care close to home. Staying on the leading edge of healthcare innovation is important, so we invest in technology--to provide better care for our patients and allow our providers to operate at the highest level. Our Mission: We are dedicated to improving our patients' health by providing safe, high-quality care in a compassionate and cost-effective manner. Our Vision: To become the highest value rural healthcare system in the nation that improves health, quality of life, and is a source of pride to those who work here.