Job Objective: Works under the supervision of the Cash Posting/System Supervisor. Responsible for the importing of the TPA/STAR database to create weekly, mid–month, and month end reports. Manages the database necessary to create worklists and/or productivity statistics for Pre-Bill Auditors, Billers, Account Reps and Customer Service Reps. Provides training assistance for new employees as well as remedial training for existing staff. Assists with maintaining and upgrading all Patient Financial Services Systems Provides system support and assistance for all PFS computer systems. Provides special spreadsheets and work files to enhance current systems. Maintains large volume of data in QMS and ACCESS system database; Drives monthly reports from various systems such as Access, CareMedic, Medi.Com, MDX , TPA and STAR for statistical and productivity purpose. Facilitates new system access and passwords for new employees.
Required Education: High School Graduate
Required Experience: 2 years experience in system maintenance Proficient in Excel, Word, Access
Preferred Education: BS degree
Preferred Experience: Prior experience in training