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Department: Urology Specialty Clinic
Status: Per Diem
Shift: Days
Hours Per Shift: 8 Hour Shift
Job Details:
  • Job Objective: The position is responsible for ensuring that all patients have an accurate and comprehensive registration experience.


    Experience Preferred: Previous experience in Healthcare setting and prior Customer Service Experience


    Skills, Knowledge and Abilities Required:

    Knowledge of medical terminology, payment processing, Hospital based Federal Rules, Regulations and procedures, safety practices

    Computer literate in usage of (Word, Excel, Outlook, etc.)

    Knowledge of general Office equipment (fax, scan, copier, phones, etc.)

    Self motivated, self starter, and able to organize efforts around helping patients have a positive experience.

    Skills and strengths in all forms of communications, particularly verbal and written.

    Exercises a high degree of initiative, judgment, and discretion.

    Analyses situations accurately and takes effective action.

    Excellent customer service skills with patients, co-workers and guests.

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