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Department: Eisenhower Health Center North (Palm Desert)
Status: Full Time
Shift: Days
Hours Per Shift: 8 Hour Shift
Job Details:
  • Job Objective: The position is responsible for ensuring that all patients have an accurate and comprehensive registration experience.
    • Education
    • Licensure/Certification
    • Experience
      • Preferred: Previous experience in Healthcare setting and prior Customer Service Experience
    Specific Skills, Knowledge, Abilities Required
    • Medical terminology, payment processing, Hospital based Federal Rules, Regulations and procedures, safety practices
    • Computer literate in usage of (Word, Excel, Outlook, etc.) Knowledge of general Office equipment.
    • Self motivated, self starter, and able to organize efforts around helping patients have a positive experience.
    • Skills and strengths in all forms of communications, particularly verbal and written.
    • Exercises a high degree of initiative, judgment, and discretion.
    • Analyses situations accurately and takes effective action.
    • Establishes and maintains effective working relationships.
    • Excellent customer service skills with patients, co-workers and guests.

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