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Category: Non-Clinical
Facility: Ephraim McDowell Regional Medical Center
Department: PATIENT ACCTS
Schedule: Full-time
Shift: 1st
Hours: 8:00am - 4:30pm
Job Details: High School/GED
  • Job Summary
    • Under the direction of the Business Office Director & Cash Posting and Processing Supervisor, performs posting of all payments and adjustments from patients and third party payors manually and electronically in multiple computer systems with accuracy. Completes batch reports daily. Responds to insurance inquiries concerning status of accounts. Must be able to work with consistent interruptions. Exhibits the values of F.I.R.S.T. (Friendliness, Innovation, Respect, Service and Trust).
  • Working Conditions, Hazards and Physical Effort
    • Average work station area with normal levels of noise. Minimal physical exertion. Must be able to work with constant interruptions. Must have excellent keystrokes per minute with accuracy. Excellent communication skills. Must have knowledge of personal terminals, calculators, PC, printers, and copier. The task of this job does not involve exposure to blood, body fluids, or tissue. Must be able to lift 25 lbs. independently. May require occasional overtime.
  • Minimum Qualifications or Equivalents
    • Education: High school graduate or equivalent.
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    • Experience: One to three (1-3) years clerical experience preferred. Five to seven (5-7) years of healthcare billing and collection experience preferred. Excellent Customer Service Skills. Working knowledge of Excel spreadsheet software.
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    • EQUIPMENT USED/SPECIAL SKILLS REQUIRED: Personal terminals, calculators, PC and printers, copier and microfiche view. Excellent communication skills. In-depth knowledge of third-party payor benefits required.
  • Licenses, Certifications, and/or Registrations
    • None



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