Monday - Friday, hours between 8:00a - 5:00p, 80 hours per two-week pay period. Will work approximately 16 hours in Lowden and 64 hours in DeWitt
Position Title: Clinic Coordinator
Department: Genesis Health Group
Purpose: In addition to providing care as a receptionist or medical assistant, coordinates daily operations and staff assignment within the clinic. Serves as a focal point of information coming into the clinic setting and its distribution to appropriate individuals. Assists supervisor in a variety of tasks, including new staff orientation, quality monitoring, performance improvement activities, operationalizing policies and procedures applicable to the clinic setting, and materials management. Assumes interim responsibility in the event of the supervisor's absence.
Report To: Manager or Supervisor
Supervisory Responsibility: Direction: The job requires some accountability for scheduling, assigning or coordinating work. Employees check the quality of work and provide guidance, instruction, training and direction to others. Although the job does not require formal or official supervisory responsibility, the incumbent serves as group leader or acts in an informal "assistant supervisory" or "lead" role. In addition, the employee may be expected to provide information or suggestions on human resources matters.
Materials Responsibility: Limited: Work requires limited responsibility for material resources. Examples of resources could include supplies, equipment, inventories, small budgets, and other similar material assets. The employee has a limited amount of control over these resources. The cost of errors is also limited in terms of damage, waste or financial loss. Problems associated with material resources are not complex. The volume of resources may vary, but the level of difficulty in dealing with these resources is uncomplicated.
Key Relationship: Co-workers/Health System Employees, Outside Agencies/Other Health Care Providers, General Public/Visitors/Volunteers, Physicians/Medical Office Staff, Patients, Families, and Significant Others, Students/Interns/Residents/Outside Instructors, Vendors/Clients.
Education: High school graduation or equivalent
Experience: More than 2 years experience required.
Interpersonal Skills: Interaction is with a variety of people inside or outside the organization. Communications are often difficult or stressful in nature. Contact with others involves complex, detailed and often sensitive topics. The job requires a high degree of interpersonal skills to deal with a range of complicated problem situations. Interactions involve gaining the agreement of others.
Working Conditions: There is very limited exposure to adverse environmental conditions. Some undesirable or unpleasant environmental characteristics may occur but the physical environment is generally safe and there is minimal health risk. No safety equipment or unusual precautions are required. The amount of time the employee may experience these minor adverse conditions would be limited to 10% or less of the work day.
Possible Exposure to Blood Borne Pathogens: Yes