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Office Receptionist
Department: Convenient Care-Dav
Schedule: Per Diem/Casual
Shift: Day
Hours:
Job Details:

Varied days, day shift hours, per diem/casual status - will work as needed.

Purpose: To provide care and contribute to the welfare of patients and families through support of the standards and philosophies of Genesis.   Greets, instructs, directs, and schedules patients and visitors.  Manages the telephone, maintains office records and serves as a liaison between patient and medical support staff.  Performs billing and accounting functions.

Report To: Site Supervisor

Supervisory Responsibility: No Supervision: The job does not require the provision of guidance or supervision to others.  There is no formal responsibility for directing others.

Materials Responsibility: Very Limited. Work requires very limited responsibility for material resources.  Examples of resources could include personal work materials, supplies or equipment, or very small amounts of cash. The employee has a very limited or indirect amount of control over these resources. Although human error might require the repair or replacement of materials, usually the cost of correcting these errors is minor.  The variety and volume of resources is also very limited.  Problems associated with material resources are very uncomplicated.

Key Relationship: Co-workers/Health System Employees, Outside Agencies/Other Health Care Providers, General Public/Visitors/Volunteers, Physicians/Medical Office Staff, Patients, Families, and Significant Others.

POSITION SPECIFICATION

Education: High school graduation or equivalent

Special Training: Keyboarding and computer experience

Training Preferred: Medical Terminology, ICD and CPT coding

Experience: Less than 1 year experience required.

Interpersonal Skills: Interaction is with a variety of people inside or outside the organization. Communications are of moderate difficulty and sensitivity. Contact with others may involve detailed & lengthy dialogues & exchanges of information. Requires a moderate amount of interpersonal skills. Interactions involve dealing with moderately complicated problem situations or stressful encounters.

Physical Demands: Low Intensity: Work requires a light or low amount of physical exertion. The job requirements for manual dexterity or physical manipulation are limited.  The need for physical stamina and endurance is of minimal or low significance.  The degree of physical strain produced on the job is somewhat taxing, but does not usually produce fatigue and require periods of rest.  Freedom of movement exists, and the job does not confine the employee to a prescribed body posture.  Body movement usually involves sitting and intermittent walking.  The position exceeds these low intensity demands rarely, 10% of the time or less.

Working Conditions: There is limited exposure to adverse environmental conditions.  Some undesirable or unpleasant environmental characteristics may occur but the physical environment is generally safe and there is minimal health risk.  No safety equipment or unusual precautions are required. The occasional exposure to these minor adverse conditions would be limited to 35% or less of the work day.

Possible Exposure to Blood Borne Pathogens: Yes

   
     

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