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Category: Administrative/Clerical
Facility: Glens Falls Hospital
Department: Telecommunications
Schedule: Per Diem
Shift: Varied Shifts
Hours: various
Job Details: High School/GED

Responsible for triaging and processing customers calls while following specific protocols for each department, paging of staff and physicians (800+ customers), responding to Cors and Drills, manages and process calls for the Physician Answering Service, pager replacement 24 hours a day, taking and dispatching all Distribution jobs, handle all Emergency Room Calls, troubleshoot and resolve paging and cell phone issues and daily clerical duties.

Education/Experience:
High School education or equivalent

Skills/Abilities:

Strong typing/computer skills.

Good listening skills.

Effective communication abilities.

Excellent organizational skills.

Ability to troubleshoot and make decisions.

Ability to interact positevely with strong and demanding personalitites.

Ability to respond quickly in emergency situations.
Ability to work in a fast paced and stressful environment.





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