GENERAL DESCRIPTION: The outpatient registration clerks for Patient Access perform and provide a wide variety of clerical and office/ general administrative duties. They are responsible for gathering patient demographic data, insurance information, outpatient paperwork and obtaining signatures as required. They are responsible for answering various telephones and patient wayfinding. Provides estimates for serviceswhen appropriate. Receives and processes patient financial liability paymentsfor current and past balances. Staff is instrumental in maintaining good interpersonal relationships with staff, patients, visitors, physicians, and ancillary personnel. They are responsible for maintaining confidentiality of patient information.