High School Diploma/GED Certificate
1 year of experience preferred
GENERAL DESCRIPTION: The outpatient registration clerks for Patient Access perform and provide a wide variety of clerical and office/ general administrative duties. They are responsible for gathering patient demographic data, insurance information, outpatient paperwork and obtaining signatures as required. They are responsible for answering various telephones and patient wayfinding. Provides estimates for serviceswhen appropriate. Receives and processes patient financial liability paymentsfor current and past balances. Staff is instrumental in maintaining good interpersonal relationships with staff, patients, visitors, physicians, and ancillary personnel. They are responsible for maintaining confidentiality of patient information.
WORK EXPERIENCE REQUIREMENTS: Previous clerical and Meditech experience desirable but not required. A good understanding of medical terminology helpful. Customer service experience required.
EDUCATION REQUIREMENTS: High school graduate or equivalent required. Receives on the job training under close supervision.