Send this job to a friend
Category: Administrative
Facility: Admin. Office
Department: Information Services
Schedule: Full Time 40 hrs/week
Shift: Day Shift
Hours: 8am - 5pm
Job Details:

Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work.


Position Profile

The Training and Support Specialist will be responsible for assessing individual and group training needs; developing and delivering technology related training; conducting additional targeted training; evaluating training effectiveness; providing post-training support; and providing special project assistance. Assures quality customer service to all customers; promotes positive human relationships and contributes to supportive and cooperative work environment.



§          Develops technology-related training and materials for the agency.

§          Coordinates technology-related training events and related administrative tasks.

§          Implements non-clinical training.

§          Conducts training needs assessment for technology-related training requests.

§          Evaluates training effectiveness and provides direct post-training support.

§          Provides consultation and special project work.

§          Maintains and enhances professional skills.

§          Adheres to high standards of personal and professional conduct.


Minimum Qualifications

§          Minimum of two years adult education training experience.

§          Recent work experience with desktop operations systems/Windows XP desktop / MS Office 2003.

§          Principles related to adult learning/training

§          Desktop operations systems, Windows XP desktop, MS Office 2003, Microsoft Outlook, Word, Excel, Power Point.


Preferred Qualifications

§          Graduate from vocational/technical school preferred.



Hospice of the Valley offers competitive salaries and excellent benefits that include medical, dental and vision plans, generous paid time off, a matching 401k, tuition assistance, an award winning wellness program and a host of employee recognition and rewards. Employees also receive comprehensive orientation, training and development opportunities.


Hospice of the Valley is an equal employment opportunity employer.



back to top