HSHS Medical Group
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Location: Belleville, IL
Department: Southern Illinois Brain & Spine Center
Schedule: Full Time
Shift: Day Shift
Hours: Mon - Fri 9am - 5pm
Job Details:
  • Basic Function: Performs a wide variety of activities which may include both direct patient care, as well as business office functions, depending on the size of the assigned clinic.  Direct patient care may include working with patients of all ages, in-person and over the phone, completing tasks involving the use of assessment, planning, intervention and evaluation skills.  All patient care is provided under the direct supervision of the physician and/or mid-level provider.  Medical Assistants may also engage in reception activities, greeting and assisting patients and visitors, and help complete the business side of a patient visit.  

    Requirements:

    1. Graduate from an accredited medical assistant program required.  Certification as a medical assistant may be required prior to placement within this position at specific work sites based on organizational needs and/or other regulatory requirements.
    2. Valid CPR certification required.
    3. Previous experience with computers required
    4. Previous clinic experience preferred.
    5. Excellent interpersonal skills when interacting with individuals of all ages and diverse background.

    Principle Responsibilities: 

    1. Assists healthcare providers with the patient care process in person, and over the telephone.  Practices within scope and current standards of care. 
    2. Documents according to scope and current standard of care ensuring that entries are legible and complete.  Accountable for achieving quality standards. 
    3. Assists in various aspects of patient flow process including, but not limited to performing front office reception and billing office duties, securing/stocking necessary supplies, preparing exam room and patient for examination, assisting the provider with the exam or procedure, and cleaning/disinfecting exam/treatment area after use, performing various laboratory duties.
    4. Responsible for several tasks related to the paper flow through office.  This aspect may include, but is not limited to; working with incoming mail; pulling medical records for appointments, phone messages, billing request, and reports;  assisting in making sure that key components of the record are in place; transcribing dictation, filing medical records. 
    5. Assists with various aspects of diagnostic testing including obtaining and/or preparing specimens, labeling/recording, and communicating results.  Performs miscellaneous CLIA-waived testing which may include checks for throat pathogens, sexually transmitted diseases, urine dipsticks, and pregnancy tests.  Depending on clinic, may perform EKG’s/rhythm strips, and place/remove Holter monitors. 
    6. Complies with all clinic policies and procedures including, but not limited to blood borne pathogens, chemical safety, laboratory, administrative,  and corporate compliance.  Applies the Minimum Necessary Standard when accessing protected health information. 
    7. Assists in the clinic financial performance in ways which may include,: careful use of resources including supplies, equipment, and time; assisting in the collection of upfront copays; ensuring that patients present for check-out; noting when contact or insurance information does not appear current or correct; following policy related to bad debt situations.  
    8. Schedules appointments for Clinic Physicians and Physician Assistants according to established guidelines as needed
    9. Assistance with on call duties may be required within certain departments.
    10. Demonstrates support for and participates in accomplishing team goals and objectives.   Completes all other duties as assigned. 
    11. Abides by the rules and standards that are set by and govern Hospital Sisters Heath System.
    12. Reflects behaviors and conduct consistent with religious sponsorship and the articulated values of Hospital Sisters Health System.   
    13. Perform other duties as assigned.



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