Performs a variety of food and customer services tasks involved in receiving and processing patient meal orders. Assists patients with menu selection via call center and/or in person by visiting patients rooms
for accurate menu selections. Enters selection into appropriate computerized equipment. Answers
phones and takes requests for meals. Works under supervision and accomplishes tasks in a fast
paced environment following departmental guidelines and procedures. Maintains and processes various
reports and inspections. Works closely with team members to meet the needs of the Food and Nutrition.
Performs basic clerical functions. Dispatches personnel as needed. Must be organized and perform all functions related to clerical and dispatching personnel, and other duties as assigned. Clerical experience desired. Previous call center experience hightly preferred. High School graduate or equivalent. Must successfully complete the required training program within the difined probationary period. Ability to read, follow instructions, and use basic math skills required. Must have the ability to communicate effectively with customers and co-workers. Must be flexible. Must be able to work rotating weekends. Type 30wpm; typing test required.