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Hospitality Services Associate
Department: Dietary
Req Number: 7610
Schedule: Full Time
Shift: Varies
Hours: Varies - rotating weekends
Job Details:

Performs a variety of food and customer services tasks involved in receiving and processing patient meal orders.  Assists patients with menu selection via call center and/or in person by visiting patients rooms

for  accurate menu selections.  Enters selection into appropriate computerized equipment.  Answers

phones and takes requests for meals.    Works under supervision and accomplishes tasks in a fast

paced environment following departmental guidelines and procedures.  Maintains and processes various

reports and inspections.   Works closely with team members to meet the needs of the Food and Nutrition. 


Performs basic clerical functions. Dispatches personnel as needed. Must be organized and perform all functions related to clerical and dispatching personnel, and other duties as assigned. Clerical experience desired. Previous call center experience hightly preferred. High School graduate or equivalent. Must successfully complete the required training program within the difined probationary period. Ability to read, follow instructions, and use basic math skills required. Must have the ability to communicate effectively with customers and co-workers. Must be flexible. Must be able to work rotating weekends. Type 30wpm; typing test required.


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