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|Facility:||IHA Livingston Pediatrics|
Certified Medical Assistant (CMA)
Registered Medical Assistant (RMA)
3 - 5 years of experience required
This position is responsible for overseeing specified areas of the office in collaboration with office Nursing Leadership and the Practice Manager. Primary responsibilities would include ensuring patients receive friendly, efficient service and maintaining efficient flow of the overall office while working with other supervisors to achieve operational goals as defined by the practice leadership. This position is responsible for supervising the medical assistant staff and ensuring an effective team environment.
3. Prior Supervisory experience is strongly preferred.
4. Demonstrated ability to work independently and supervise a clinical office staff with the general oversight of the Practice Manager.
5. Ability to effectively supervise and manage Medical Assisting staff, providing feedback and guidance to staff and support more complex patient reception/medical records problems or insurance issues.
6. Ability to communicate effectively with customers and visitors in a professional manner and in a way that is responsive to customer needs and the situation; must set a positive example for the staff supervised ensuring that there is adherence to IHA's Customer guidelines and philosophy.