1 - 2 years experience preferred
Customer service skills are required
Indiana University Health is Indiana's most comprehensive health system, with 16 hospitals and more than 34,000 team members serving Hoosiers across the state. We're looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.
Tech – Unit Support (Patient Care Assistant/Unit Secretary)
The Tech-Unit Support (TUS) is a dual role that has the unique opportunity to care for patients as well as assist other caregivers in administrative duties while on shift. This position offers built-in variety with each shift by allowing for some shifts to be worked at the bedside as a Patient Care Assistant and others to be spent as a Unit Secretary, acting as the hub for information flow.
As a bedside caregiver, a Unit Support Tech who will provide a great patient experience by anticipating the needs of patients such as providing drinks, assisting with meal ordering, encouraging walking, assisting with baths, and providing clean linens and gowns.
Our Unit Support Techs have compassion for our patients, a caring bedside manner, and an ability to work in a fast paced environment. They will provide clinical assistance to the bedside RN by obtaining vital signs and reporting abnormalities or changes in a patient's behavior to the primary RN or charge nurse in order to detect and provide rapid treatment. A PCA always keeps patients safe by utilizing safety measures such as gait belts, bed and chair alarms, and staying within arm's reach of patients when moving around.
The unit secretary responsibilities include answering & triaging phone calls, communicating with physicians, answering call lights and routing to the appropriate caregiver, preparing paperwork for new patient arrival, communicating with bed management, and ensuring office supplies are stocked.
If you are seeking a role where you can provide meaningful care to IU Health patients, we want to hear from you.
As part of an award winning hospital system, our roles include:
- Excellent benefits for part time and full time positions
- Competitive pay
- Development opportunities & tuition reimbursement
Apply teamwork. Apply experience. Apply skill. Apply yourself. And together we can change everything.
- High School Diploma or GED is required.
- May be required to complete Unit Secretary training program.
- Requires previous comparable acute patient care experience or successful completion of the IU Health PCA education program.
- Requires basic computer skills.
- Requires current Basic Life Support certification through the AHA or attainment at the completion of the IU Health PCA education program. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
- Requires basic knowledge of medical terminology.
- Requires knowledge of procedures and standards related to patient care activities.
- Requires knowledge of principles of infection control.
· Indiana University Health has more than 34,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we're home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
· Indiana University Health is Indiana's most comprehensive healthcare system with hospitals and specialties ranked among the nation's best by U.S. News & World Report.
· A unique partnership with the Indiana University School of Medicine – one of the nation's largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
· At IU Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
· With 16 hospitals, including eight with Magnet designation and five with Pathways to Excellence designation, our team members are leading the way through excellence.
· IU Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation's healthiest states.