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Registered Nurse-Access

IU Health

000252707

Referral Navigators-PR

Active Full Time

Days


Indiana University Health is Indiana's most comprehensive health system, with 16 hospitals and more than 34,000 team members serving Hoosiers across the state. We're looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.

IU Health Offers Challenging and meaningful work for the good of every patient! If you are looking for a fulfilling career where you can make a positive impact on others, apply today!!!

 

Under the leadership of the Director of Operations Patient Access and  supervision of the Ambulatory RN Clinical Nurse manager, the Access Nurse is responsible for facilitating physician referrals and triaging the health care needs of patients and documenting the appropriate disposition of each case via telephonic clinical assessment and health education.  The Access Nurse will work collaboratively with Physician office teams and the System Patient Access(SPA) department to produce a high level of customer service in delivering timely referrals and improving the referral process. The Access Nurse will serve as the clinical expert for Patient Access and SPA Telehealth nursing by providing services for a variety of patients.

 

 

  • BSN preferred
  • 2 years or more of Neurosurgery  experience
  • Demonstrates clinical expertise with specific patient populations to provide care appropriate to the age and development level of the patients served.
  • Collects medical information from physician's offices and patients via Cerner, telephone and faxes.  Documents initial and ongoing telephone conversations with patients and/or family.  Reviews medical records and utilizes the EMR for proper documentation.
  • Will foster positive relationships with referring office staff, increase utilization to the organization's clinical service.  This position establishes a high level of service by working closely with practices and referring physicians to triage register and schedule patients to the correct clinical area. 
  • Has the ability to consistently track, organize and prioritize the triage workload with the ability to sort through routine and stat referrals while keeping both the provider and patient informed in a timely manner.

QUALIFICATIONS/KNOWLEDGE/SKILLS/ABILITIES:

Current State of Indiana license as a Registered Nurse

Bachelor of Science in Nursing preferred with 3 yrs. experience and a minimum of 2 years nursing experience in Cardiology

 

Basic Life Support certification

Requires excellent verbal and interpersonal skills

Ability to remain calm in stressful situations

Requires good time management

Requires experience with a multi-line phone; intermediate level of computer skills and proficiency in typing.

Requires ability to thoroughly acquire knowledge of the organization physicians; programs; and services.

Requires ability to deal with all levels of staff; including physicians; hospital administrators, patients, and nursing staff in an efficient and professional manner.

Requires ability to assess problems and make decisions.

Requires ability to take initiative and meet objectives.

Requires high degree of critical thinking and attention to detail.

Requires some travel between physician offices so Driver's license required.


Apply teamwork. Apply experience. Apply skill. Apply yourself. And together we can change everything.

Indiana University Health has more than 34,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we're home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.

Indiana University Health is Indiana's most comprehensive healthcare system with hospitals and specialties ranked among the nation's best by U.S. News & World Report.

A unique partnership with the Indiana University School of Medicine one of the nation's largest medical schools gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training advancing healthcare for all.

At IU Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.

With 16 hospitals, including eight with Magnet designation and five with Pathways to Excellence designation, our team members are leading the way through excellence.

IU Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation's healthiest states.