Mental Health Therapy Manager (Outpatient)

Mental Health Outpatient

Full-Time w/ Call

Days w/Call

8:30 - 5, M-F

General Summary:


The Mental Health Therapy Manager is responsible for the oversite of clinical staff-- orientation, performance, evaluation and education, as well as the development and implementation of policies, while maintaining a small clinical caseload. Reports to the Manager of Mental Health Clinical Programming and Operations.



Essential Duties and Responsibilities:


Oversight of Clinical Staff:

·        Motivates therapy team towards the highest standards of practice and customer service and reinforces efforts through regular one on one and group staff supervision.

·        Identifies and corrects deviations in practice, performance, or elements of the work environment that compromise safety or fidelity to the mission.

·        Assists in the orientation of new employees to work expectations, commitment to professionalism, and adherence to the mission of CHKD's Mental Health Service Line.

·        Conducts mock chart audits in accordance with DMAS and Medicaid regulations, when needed.

·        Recognizes staff needs for education on administrative or clinical topics and implements a remediation or learning plan.


Development of Policy:

·        Generates processes to improve quality of service, employee, and patient satisfaction.

·        Ensures that the site is safe, clean, and maintained in accordance with company policies: charting procedures and regulatory requirements are followed by all site staff, and that all staff assigned to the site act as a cohesive team.


Provision of Clinical Care:

·        Conducts clinical psychiatric evaluation, develops a clinical treatment plan and provides evidence based therapies to children with mental health diagnoses and, potentially, co-occurring acute or chronic illness, trauma, or disability.

·        Completes comprehensive report on all of the above for review by broader treatment team (such as treating MD referral source).

·        Ensures comprehensive assessment and recommended treatment plan are submitted for reimbursement to third party insurance payer sources based on established guidelines.

·        Obtains outcome measures, through use of psychometric tools, shares data on patient progress with collaborating physicians, and tracks clinical trends.

·        Acts as an advocate and mental health educator to the child's primary support group, to include the child's primary care and specialty doctor, parental unit, educational system, legal system, and other parties invested in child's care.



·        Will function as an administrator on-call and participate in daily safety brief.

·        Travel to offsite locations is a regular expectation of this position.

·        Performs other duties as assigned.



Minimum Education and Experience Requirements: 


·        Master's degree in Social Work or related discipline from an accredited college/ university.

·        Current Virginia clinical (LCSW, LPC, or related licensing designation) required.

·        Two to Five years of post-license related work experience preferred.

·        Experience with implementing evidence-based treatments with children and families required.

·        Must be able to plan, supervise, and establish a professional working environment within areas of responsibility.

·        Must possess the ability to identify problems and implement solutions for operational and organizational issues. 

·        Interpersonal skills necessary in order to direct and assign work to subordinates, explain hospital and department policies and procedures and communicate effectively with other professionals.